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Chase Bank: Current account reviews

4.94
Based on 44,263 reviews, last reviewed 29th Jun 2025
95% decrease in 5 star reviews
in the past 90 days
70% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
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0%
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0%
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0%

Latest highest rating:

5

Simple curren account, good for overseas Easy to use and self explanatory. Fantastic card for using abroad. Reviewed on: 26th June 2025
Dion's avatar
Dion

Latest lowest rating:

1

Constant games to reduce what was advertised. Constant games to reduce what was advertised. Disappointing Reviewed on: 29th June 2025
Mike's avatar
Mike

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (44263)

Very user friendly mobileapp and great, responsive customer service

5
One of the best, user friendly banking mobile apps. Good product and rewards! Everytime I had to contact customer service, my issue was resolved quickly and timely. Reviewed on: 16th March 2023

Real People

5
Despite being an app only bank, my experience to date has been that I can always get hold of a real person to help me with any issue that I have had. This is becoming increasingly harder these days. Reviewed on: 16th March 2023

Really easy to use

5
Easy to use, money transfers go through quickly. I like to round up feature that sends small change to my savings Reviewed on: 16th March 2023

Great Bank

5
Simple and easy to use, brilliant cashback Reviewed on: 16th March 2023

Exceptional Banking experience

5
Fabulous easy to use app, the best I currently use by far.straight forward and very customer focussed. Already recommended to both my sons. Reviewed on: 16th March 2023

Works well

5
One of few that answers the phone promptly , a very good asset. Reviewed on: 16th March 2023

Great newcomer

5
Very customer orientated providing great accounts Reviewed on: 16th March 2023

What a simple account to use

5
Great online bank. Good savings rates ands easy to use. Reviewed on: 16th March 2023

Great service

4
It's easy and quick to open an account. Great offering - cashback and interest on rounding up transactions. Although it's a digital bank it is usually very responsive and helpful in resolving queries. Reviewed on: 16th March 2023

Great focus on customer experience

5
Just love using Chase current account as my everyday account. The app works very well with lots of useful and easy to use features to review your spending, you get a ping notification on every transaction almost instantly, the chat feature puts you in contact with a helpful person very quickly if you need it and you get 1% back on your spending. I have other accounts and none of them even approach having this range of useful benefits. Reviewed on: 16th March 2023

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