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Chase Bank: Current Account reviews

4.95
Based on 43,896 reviews, last reviewed 5th Apr 2025
24560% increase in 5 star reviews
in the past 90 days
3200% increase in 1 star reviews
in the past 90 days
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97%
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3%
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0%
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0%
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Latest highest rating:

5

Whenever I have used their live chat service it has... Whenever I have used their live chat service it has been excellent, very quick responses and lots of detail. Not what you usually get these days with ... Read more Reviewed on: 4th April 2025
Abbie's avatar
Abbie

Latest lowest rating:

1

Difficulty making payments When I had to transfer money to pay bills they would stop the transactions saying they are fraudulent so had to keep calling them up to resolve. I un... Read more Reviewed on: 5th April 2025
Kris's avatar
Kris

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.
...

Chase Bank Current Account reviews (43896)

Review of the Chase Bank, Current Account:

Great service

5
Just easy to work with and a great app Reviewed on: 17th March 2023

Best Bank

5
App is easy to navigate and customer service is second to none. Does what it says on the tin! Reviewed on: 2nd April 2025

Chase started well in the UK - but went downhill

2
Chase started well in the UK. They paid decent interest and gave cashback. However successive reductions in customer benefits make them a poor bet now. Reviewed on: 2nd April 2025

Great card for spending at home but especially abroa...

5
Great card for spending at home but especially abroad, giving perfect exchange rate on cash withdrawals and no additional fees Reviewed on: 2nd April 2025

Great app, full of useful features

5
Great app, full of useful features Reviewed on: 2nd April 2025

absolute simplicity

5
Chase makes managing your money seamless and absolutely stress free. I cannot recommend it highly enough. Reviewed on: 2nd April 2025

Better in the first year, but still good

5
In the first year the savings rates were better and above average. The interest is paid monthly and if you qualify for cash back on your current account- the round up account interest is excellent. Reviewed on: 2nd April 2025

such an easy app to use for our online banking.

5
such an easy app to use for our online banking. I find it one of the most user friendly experiences and I like how payments are made so quickly between banks. Reviewed on: 2nd April 2025

Easy to use with good rewards on spending.

5
Easy to use with good rewards on spending. The interest rates are good for the full amount of money in your account Reviewed on: 2nd April 2025

Very easy set up process to transfer over direct deb...

5
Very easy set up process to transfer over direct debits etc. Friendly assistance when hicupps occurred Reviewed on: 2nd April 2025

Very easy to use app and competitive rates

5
Very easy to use app and competitive rates Reviewed on: 1st April 2025

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