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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39543 reviews)

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4.95

Based on 39,543 reviews, last reviewed 7th Feb 2025

10558% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very secure, modern and innovative. Very secure, modern and innovative. First class customer service Reviewed on: 7th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39543)

Review of the Chase Bank, Current Account:

App is clear, efficient and user friendly.

App is clear, efficient and user friendly. Notifications are useful and reassuring. Most positive of all is the reward programme. All of the above will ensure that my vote deservedly goes to Chase Bank. Reviewed on: 14th April 2024

I like the way chase works and the App on the phone...

I like the way chase works and the App on the phone works great and I have not missed a Internet Web facility at all. I have not logged many queries but the ones I have have been answered effectively in a timely fashion. Reviewed on: 7th February 2025

Chase are excellent.

Chase are excellent. I love the 1% cashback on all transactions. On top of this, you can also automatically save your round-ups and earn you 5% on those over a year. Reviewed on: 7th February 2025

Rate this bank highly

I have nothing but praise for Chase Bank, they make banking fun and easy. I like the little savings tools that give you more control and it feels like they are helping you to boost your fininaces and I guess build loyalty. Reviewed on: 7th February 2025

A really excellent bank account.

A really excellent bank account. Abroad my payments in Euros, for example, are converted at the bank base rate to Sterling immediately and the GBP leave my account to the restaurant for example. I can see on my phone app the amount of money in both € and in £. Reviewed on: 7th February 2025

Great App and Customer Service

App is very slick and customer services are always very quick to respond and help. Reviewed on: 7th February 2025

Card can be used abroad

Helpful customer service. I am able to use my card abroad without any charges and at a better rate than tourist exchange rates Reviewed on: 7th February 2025

Chase is brilliant

Chase has been so easy to use and their customer care when I have phoned has been excellent. Reviewed on: 7th February 2025

Cashback

Cashback on spending is great, however limit of £15 per month is not so great Reviewed on: 7th February 2025

Efficient Bank and App

Efficient bank and app which allows you to do most every day transactions on the move Reviewed on: 7th February 2025

Ahead of the rest

We have had Chase current and savings accounts for 4 years and both have proved to offer above standard rates than the rest of the financial markets in like for like accounts. Reviewed on: 7th February 2025

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