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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (43897 reviews)

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4.95

Based on 43,897 reviews, last reviewed 6th Apr 2025

24564% increase in 5 star reviews

in the past 90 days

3200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Customer service I've had to use their customer service several times and they have been very good each time. Especially when a last minute ID check during buying a c... Read more Reviewed on: 6th April 2025

Latest lowest rating:

1

Difficulty making payments When I had to transfer money to pay bills they would stop the transactions saying they are fraudulent so had to keep calling them up to resolve. I un... Read more Reviewed on: 5th April 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43897)

Review of the Chase Bank, Current Account:

Great service

Just easy to work with and a great app Reviewed on: 17th March 2023

Very easy to use app and competitive rates

Very easy to use app and competitive rates Reviewed on: 1st April 2025

Online banking

App is brilliant compared to other banks I’ve used and easy to transfer from one to another Reviewed on: 1st April 2025

Superb Banking App

Savings rates are very competitive and Customer Service has always been prompt and helpful ensuring that any query is looked into and resolved. Reviewed on: 30th March 2025

Excellent current account product and service

Excellent current account product and service Reviewed on: 29th March 2025

Chase 1% cashback has been amazing!

Chase 1% cashback has been amazing! The support is excellent and quick. Reviewed on: 29th March 2025

Best bank ever

I have no problem getting in touch with them, always polite and very helpful Reviewed on: 28th March 2025

Best debit card for spending

Still the best offer in the market among debit cards. 1% cashback for the first year with an opportunity to keep it in case you transfer enough money or use the bank to get your salary directly. The app does not have as many features as Monzo for example, but overall it is my main account for everyday spending when Amex is not accepted or when I go abroad. Chase has 0% fees on overseas transactions. It provides a perfect balance between rewards, spending abroad, app features and savings rates. Reviewed on: 27th March 2025

Love Chase, such an excellent bank with brilliant sa...

Love Chase, such an excellent bank with brilliant savings schemes. Customer service is second to none. Reviewed on: 27th March 2025

Chase Bank

quick and easy to use, App very user friendly and Customer Service top notch Reviewed on: 26th March 2025

Great account and easy to use.

Always accurate with the account and instant information on spend. Easy to use app and Customer Service (if required) are always helpful, polite and knowledgable. Reviewed on: 26th March 2025

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