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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (43737 reviews)

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4.95

Based on 43,737 reviews, last reviewed 6th Mar 2025

23104% increase in 5 star reviews

in the past 90 days

2700% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

It's been 1 year with chase bank and I've never had... It's been 1 year with chase bank and I've never had a problem, the service is excellent, I'll tell everyone I know about it. Reviewed on: 6th March 2025

Latest lowest rating:

1

Customer support is very slow Reaching and getting a real solution from their support is a very slow and tiring process. Took me hours to get a simple payment problem resolved. Reviewed on: 6th March 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43737)

Review of the Chase Bank, Current Account:

Great service

Great service and rewarding bank account Reviewed on: 16th March 2023

No fuss banking

No fuss banking, convenient and simple to use and so far secure to use. Reviewed on: 2nd March 2025

LOVE my chase card,

LOVE my chase card, I am earning while I spend in my first year and I use it while abroad which makes accessing my money so easy and uncomplicated. I know exactly what I have spent and how much I am paying for exchanging money to make sure I get the best rates of exchange Reviewed on: 2nd March 2025

We use our chase account when going on holiday, it m...

We use our chase account when going on holiday, it makes things much easier. Reviewed on: 2nd March 2025

Easy to use.

Easy to use. Zero charges abroad. Reviewed on: 2nd March 2025

i leave parkinson’s parkinson's which majrs.

i leave parkinson’s parkinson's which majrs. innunjcarion difficulty chase personnel are always very understanding and helpful to me Reviewed on: 2nd March 2025

Great app and easy to use!

Great app and easy to use! Customer service quick to respond with great attitudes Reviewed on: 2nd March 2025

A good all round product.

Chase has scaled its benefits back a bit, but it’s still a great bank. We travel a lot, you get great exchange rates when you’re using your debit card abroad. The 1% cashback is now capped at £15, which is a little disappointing, but still better than competitors. I have needed customer service on a couple of occasions, they have been excellent. Reviewed on: 2nd March 2025

Overall easy reliable banking

I have only once had issues with the app where I couldn't access my money, hence 4/5 stars. Other than that the service is always fantastic and it is quick and easy to get in touch with a real person. The app is brilliant and very easy to use, the attractive and competitive interest rates however seem to be slowly slipping away Reviewed on: 2nd March 2025

Easy online banking, Informative, and incentives good.

Easy online banking, Informative, and incentives good. Just happy with this bank Reviewed on: 2nd March 2025

The cash back reward is great, customer service is e...

The cash back reward is great, customer service is easy to contact, I’d recommend Reviewed on: 2nd March 2025

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