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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (43630 reviews)

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4.95

Based on 43,630 reviews, last reviewed 4th Mar 2025

25709% increase in 5 star reviews

in the past 90 days

2500% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Ease of everything, straightforward and professional Ease of everything, straightforward and professional Reviewed on: 4th March 2025

Latest lowest rating:

2

Improvement needed Their reward structure is not at the best it used to be. Many improvements needed. Reviewed on: 3rd March 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current Account reviews (43630)

The 1% cash-back is excellent, and the app interface...

The 1% cash-back is excellent, and the app interface is very easy and simple. The round-up savings are also a good addition and make it easy to save Reviewed on: 1st March 2025

Great for travelling abroad

Great for travelling abroad - has decent exchange rates. App is extremely clear ro use and move money atound eg into my holiday saver!. Have already recommended it to 2 friends who have created own accounts now and love it too. Reviewed on: 1st March 2025

App ease

Easy to navigate the app. All accounts and additional benefits are easy to navigate Reviewed on: 1st March 2025

They just keep it simple but effective.

They just keep it simple but effective. Easy to deal with, Reviewed on: 1st March 2025

App-based convenience.

Easy to setup the account. It is all app-based which makes it convenient and it feels like it has a good balance of security and convenience. The connected physical debit card doesn't have any details on it, which is an excellent idea. I also liked the immediate records of card transactions appearing on the app. Using the card abroad was also a good experience, with no transaction fees. Reviewed on: 1st March 2025

First Class Customer Service

Only had 1 issue during my time with Chase, one quick phone call all sorted Reviewed on: 1st March 2025

Very good and great customer service

Very good and great customer service Reviewed on: 1st March 2025

I couldn’t access my accounts via app.

I couldn’t access my accounts via app. Chase customer service was so efficient, they solved it in no time Reviewed on: 1st March 2025

Simply the best

Always available and no errors, instant service Reviewed on: 1st March 2025

Reliable, easy to use at home and abroad

Reliable, easy to use at home and abroad Reviewed on: 1st March 2025

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