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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Chase Review

Always supportive with queries and fantastic benefits such as 1% cash back on all purchases Reviewed on: 16th February 2026

No problems

Loved the UX of the app and the ease of use. Reviewed on: 16th February 2026

I’ve only had one issue which was my.

I’ve only had one issue which was my. Fault and when I rang they answered quickly and helped me resolve my issue brilliantly Reviewed on: 16th February 2026

I couldn’t ask anymore from an account

I’ve had my Chase account for 4 months now and originally signed up for there leading ISA rates but then decided to try there current account and it has been incredibly easy to move money around between accounts and manage my finances. Furthermore there round up savings account is working overtime for me and ensuring that I’m maximising my investing potential. Reviewed on: 16th February 2026

So easy to use an online account.

So easy to use an online account. Good rate of interest too. Reviewed on: 16th February 2026

Recommend

Great bank with an easy to use app Reviewed on: 16th February 2026

Current Account Review

Simple and easy to use layout clear buttons and functionality. Allows clear tracking of transactions and movement between accounts. Reviewed on: 16th February 2026

App is fantastic, customer service could be better.

App is fantastic, customer service could be better. Reviewed on: 16th February 2026

Really happy with all aspects re chase

Really happy and impressed with all aspects re accounts and customer relations when need to contact the team by phone or email excellent and very easy app to navigate Reviewed on: 16th February 2026

Great app, very user-friendly.

Great app, very user-friendly. Easy to navigate, no-jargon and fast. Reviewed on: 16th February 2026

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