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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44230 reviews)

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4.94

Based on 44,230 reviews, last reviewed 14th May 2025

105% increase in 5 star reviews

in the past 90 days

4000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Great service for current account Great service for current account Reviewed on: 10th May 2025

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44230)

Review of the Chase Bank, Current account:

Yep... recommended to Family and Friends

Apart from having to do the work to move my direct debits which actually was not a bad thing as it meant that old DD were not carried across, I am really happy with this account and this is speaking as a 30+ year customer of Lloyds Bank who never thought she would move. If you have savings... just move to them, you dont have to use the current account for your main banking but they just beat the big banks hands down on interest rates paid to customers and when changes happened to the rates, they react really quickly to pass this onto the customer. Customer service has also been excellent when I have had any queries and answered promptly and quickly. Reviewed on: 16th March 2023

I would like to express my high recognition and sati...

I would like to express my high recognition and satisfaction with the quality of service provided by your esteemed bank as a customer. Since opening my account, Chase Bank has demonstrated a high level of professionalism and user-friendliness in account management, customer service, and product experience. Reviewed on: 18th April 2025

Rewarding

I'm really pleased with the rewards you get of your purchasing. Reviewed on: 18th April 2025

Save money with chase overseas

Very easy to set up online. I have used my card in the Uk and Gran Canaria, such a big saving on foreign transactions. Reviewed on: 18th April 2025

Great banking app.

Great banking app. User friendly. Intuitive Reviewed on: 18th April 2025

fantastic, quick service and excellent interest rates

fantastic, quick service and excellent interest rates Reviewed on: 18th April 2025

Expensive

Very high fees when compared to other banks. Their brand name is what is making me stick. Extremely expensive Reviewed on: 18th April 2025

Been very impressed with communications since joining.

Been very impressed with communications since joining. Reviewed on: 18th April 2025

Very easy to use.

Very easy to use. Great ways to save Reviewed on: 18th April 2025

Amazing, great app and nice card

Amazing, great app and nice card Reviewed on: 18th April 2025

All great and easy

All working well, and when I had a question the costumer service was best I ever experienced Reviewed on: 18th April 2025

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