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Chase Bank: Current Account reviews

4.95
Based on 39,676 reviews, last reviewed 24th Feb 2025
11806% increase in 5 star reviews
in the past 90 days
400% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Chase gives me money for spending :) Chase gives me money for spending :) Reviewed on: 23rd February 2025
Sandra W's avatar
Sandra W

Latest lowest rating:

1

Non existent customer support Non-existent and poor customer support. Generic responses are what I end up getting and it takes hours to solve any problem. Reviewed on: 24th February 2025
Axel's avatar
Axel

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39676)

Review of the Chase Bank, Current Account:

Excellent app and customer experience

5
Excellent app and customer experience Reviewed on: 15th February 2024

like Chase rewards, help me to save and spend

5
like Chase rewards, help me to save and spend Reviewed on: 11th February 2025

Brilliant Bank.

5
Brilliant Bank. Great customer service, cash back for spending. Simply great. Reviewed on: 10th February 2025

Market share obtained, savings rates reduced

4
Generally positive however now that Chase has a substantial customer base they are seemingly happy to lower their previous exceptional levels of service. Reviewed on: 10th February 2025

Happy to help

5
Without fail every single time I have contacted Chase Bank regardless of the problem , I received intelligent and helpful advice quickly Reviewed on: 10th February 2025

Great customer service

5
Great customer service, most helpful and friendly. Reviewed on: 10th February 2025

Best bank account I’ve ever had

5
Always quick to answer queries, intuitive and easy to navigate app, super quick when transferring funds. Overall one the best account I’ve ever had Reviewed on: 10th February 2025

Such a great bank!

5
Such a great bank! I have always had the best and quickest customer service with Chase, they are extremely helpful. Reviewed on: 10th February 2025

Great interest rates and offers

5
Great interest rates and offers to keep you aware of your interest rates and separate savings pots useful Reviewed on: 10th February 2025

everything works perfectly.

5
everything works perfectly. super smooth and accessible app Reviewed on: 10th February 2025

Simple easy to use app and quick support when needed...

5
Simple easy to use app and quick support when needed Reviewed on: 10th February 2025

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