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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37452 reviews)

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4.95

Based on 37,452 reviews, last reviewed 3rd Nov 2024

75% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Fantastic service, easy to open an account, excellen... Fantastic service, easy to open an account, excellent customer service. Reviewed on: 3rd November 2024

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37452)

Review of the Chase Bank, Current Account:

Avoid if you want reasonable service

Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my favour and then ignored the ruling for 8 weeks before being forced to follow by FOS. Reviewed on: 12th October 2024

Best Current Account

Great current account with a Cashback reward every month. Really like the fact any left over amount is put into a saving account which generates 5% interest and is given back annually to generate a lot of money. Reviewed on: 24th May 2024

Very easy to use app and great cashback and savings...

Very easy to use app and great cashback and savings option and its a debit account so it can be used for sites that only accept debit cards. Reviewed on: 24th May 2024

Great current account and app

Accessible easy to use app and responsive customer service via the app when used. Easy to set up multiple accounts and move money between. Like the cash back on current account card. Reviewed on: 24th May 2024

Was brilliant, now average

This account was fantastic when they launched as 1% cash back on everything and linked with the highest savings rate account around. My partner and I both opened an account and we use it for our spending money for the month but now you need to pay in a minimum of £1500 to qualify for the cash back so I think there are more rewarding accounts on the market Reviewed on: 24th May 2024

Excellent account

The rewards are great - 1% cash back, 1% interest, 5% on round ups, good rate on savings, and no charges for using abroad. However, it's frustrating that the amount to pay in to qualify for cash back for existing customers has jumped up to £1,500. The app is simple and easy to use, though the refresh rate is a bit slow. Reviewed on: 24th May 2024

Excellent

Online account that's very easy to setup and use. The app is great, giving all the information you need. I like the fact that I get alerts every time the card is used - should make spotting any fraudulent use quick to spot. Rewards, cashback, round-up, and a linked savings account paying competitive interest are great to have too. Reviewed on: 24th May 2024

Bank account for our times

Innovative current acccount with good interest and links to various savings schemes. Reviewed on: 24th May 2024

Brilliant account

So easy to sign up, easy to use the app, great insights into spending habits and interesting articles available to read. Cashback is brilliant and round up has helped me save loads more without noticing it. To top it all off it’s the best card to use abroad too! Reviewed on: 24th May 2024

A great account with good rewards

A great account for spending abroad with no fees and and good 1% cash back deal plus monthly interest. I like the monthly breakdown of spending. The linked savings account it great too. Reviewed on: 24th May 2024

Good app and reactive customer service

Interest paid on current account. Easy to transfer between savings and current accounts. App easy to use. Reviewed on: 24th May 2024

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