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Chase Bank: Current account reviews

4.94
Based on 44,230 reviews, last reviewed 14th May 2025
105% increase in 5 star reviews
in the past 90 days
4000% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Great service for current account Great service for current account Reviewed on: 10th May 2025
Jeyanthan j's avatar
Jeyanthan j

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025
Daniel T's avatar
Daniel T

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (44230)

Review of the Chase Bank, Current account:

Yep... recommended to Family and Friends

5
Apart from having to do the work to move my direct debits which actually was not a bad thing as it meant that old DD were not carried across, I am really happy with this account and this is speaking as a 30+ year customer of Lloyds Bank who never thought she would move. If you have savings... just move to them, you dont have to use the current account for your main banking but they just beat the big banks hands down on interest rates paid to customers and when changes happened to the rates, they react really quickly to pass this onto the customer. Customer service has also been excellent when I have had any queries and answered promptly and quickly. Reviewed on: 16th March 2023

Chase bank is good simple and everything is good

5
Chase bank is good simple and everything is good Reviewed on: 18th April 2025

Quick and easy to set up app is very easy to use not...

5
Quick and easy to set up app is very easy to use not used customer service yet Reviewed on: 18th April 2025

Fantastic bank

5
Very easy to use abroad, the app is easy to navigate, the cash back is a lovely bonus that you can withdraw to your current account. The exchange rate you receive when abroad is brilliant. Easy to open an account online. Reviewed on: 18th April 2025

My money is safe

5
From opening my account to now they have been fantastic I feel my money is in safe hands Reviewed on: 18th April 2025

Excellent for use abroad and in the UK. for purchases.

5
Used my debit card abroad to pay for purchases. No problems at all.Total confidence in the card. Earning rewards on my current account and my savings are earning interest too. Reviewed on: 18th April 2025

An excellent bank, easy to open accounts, fast servi...

5
An excellent bank, easy to open accounts, fast service, easy to operate on Mobile Phone ,finger on the button daily, very modern approach, supported by very switched on team Reviewed on: 18th April 2025

Perfect x all people it’s good. Xxxxxxxxxxxxx

5
Perfect xxx good for respect xxxxx xxxxx. Reviewed on: 18th April 2025

That's great to hear!

5
That's great to hear! A good banking experience can include various aspects like helpful customer service, efficient services, and convenient online banking. If you’d like, you can share more details about what made your experience positive, or if you need assistance with anything related to banking. Reviewed on: 18th April 2025

Top class bank

5
Only with it a few months but has been brilliant especially cash back special Reviewed on: 18th April 2025

ive had no issues at all, and the app has been easy...

5
ive had no issues at all, and the app has been easy to yse since the day i downloaded it Reviewed on: 18th April 2025

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