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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39637 reviews)

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4.95

Based on 39,637 reviews, last reviewed 13th Feb 2025

12359% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

The app is so easy to use, customer service is excel... The app is so easy to use, customer service is excellent. Being able to freeze my card or online payments is brilliant. Reviewed on: 13th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39637)

Review of the Chase Bank, Current Account:

Customer focused

Good customer service, brilliant little app, secure debit card. Reviewed on: 17th March 2023

Great online bank

Great bank account, easy to use and set up new accounts.the only thing it is missing is the ability to do joint accounts and pay money / cheques into the account Reviewed on: 9th February 2025

Easy to open, easy to us and, stress free

Easy to open, easy to us and, stress free Reviewed on: 9th February 2025

Great service no hanging around on the phone and thi...

Great service no hanging around on the phone and things sorted out quickly. Reviewed on: 9th February 2025

Chase provides me with simple easy everyday banking,...

Chase provides me with simple easy everyday banking, with added benefit of great saving rates, cash back and round up. Reviewed on: 9th February 2025

Easy banking

Since moving to chase, banking and managing my money has been so easy. I enjoy seeing my top up bud, knowing I can treat myself at some point. Reviewed on: 9th February 2025

Best banking

Chase bank is an excellent bank with many advantages over other banks. They are always, quickly and easily contactable with knowledgeable staff. I recommend them to as many people as possible. Reviewed on: 8th February 2025

Simple, perfect works and no issues

Simple, perfect works and no issues Reviewed on: 8th February 2025

great bank and excellent support.

great bank and excellent support. For an online bank it is really impressive. Reviewed on: 8th February 2025

Modern current account

A very modern current account compared to many other providers - I love that it updates you straight away when you spend anything and warns you in advance of upcoming direct debits. Very easy to use and share your details to others when making payment. Reviewed on: 8th February 2025

Quick response, useful features

Always quick to respond to queries in the app, and very helpful. Lots of useful little features such as the currency converter and the ability to see where your money has been spent - and to compare to previous months Reviewed on: 8th February 2025

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