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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Best banking app

Easy to use and best cash rebate. Reviewed on: 16th March 2023

Excellent banking services

Really helpful staff I really recommend this bank to anyone Reviewed on: 16th March 2023

Best bank by far!

I think i got in with Chase early days but the bank is brilliant. The support is 5*, the option to have multiple accounts is perfect for organisation and the rewards are some of the best too! Reviewed on: 16th March 2023

Disappointed cash back has become conditional

I like the app. I liked the 1% cash back. The numberless debit card is genius. Why aren’t all bank cards like this! Glad you passed interest rate increase quicker last time. Initial delayed increase really knocked my positive impression of you, but well done for dealing with it rapidly on next rate increase. Good recovery. What I am disappointed with is that the 1% cash back has been made conditional on depositing a fixed monthly amount. Of course I will do this, but it just gives a bad taste of Chase trying to trip me up if I forget or the road humps life sometimes throws at you make it not possible. Suggestions for improvement would be to offer joint accounts. Bonus points available for increasing savings rate further. Rounding up change rate of 5% is gimmicky and just marketing sugar coating. Reviewed on: 16th March 2023

Cash back

It is great to get cash back for everyday spend. If the 12 months period can be extended that will be even better!!! Reviewed on: 16th March 2023

So easy to use

Easy to set up Transfer monies And achieve rewards Reviewed on: 16th March 2023

Perfect digital banking app

I have been with Chase Bank for the last three to four months and have found them to be like Mrs Poppins, practically perfect in every way. Reviewed on: 16th March 2023

No stress banking

Easy to set up the account. Clear information. Good rewards for card use. Simple in cluttered app. Informative emails and no rubbish. Very happy. Reviewed on: 16th March 2023

Easy to use, free for most stuff, great app too.

I've found them a really easy to use bank. The app is straightforward with plenty of functionality. It's generally free to use. I've had no issues at all. Would highly recommend them. Reviewed on: 16th March 2023

User Friendly

My first account solely accessed by smart phone. Works very well in all respects except today I wanted to withdraw cash from my Cahse account at a Post Office using the Chase card and it wasn't possible. Reviewed on: 16th March 2023

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