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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Excellent

Excellent service and fantastic interest rate Reviewed on: 16th March 2023

Fantastic On-line Banking App

I have been with one of the traditional banks for decades and lived with thir approach to modernise and move banking on-line but eventually decided to try Chase and have no regrets. The mobile app is fantastic and the approval process for transactions is great. Have had both chat and phone support for certain transactions and they are fast and efficient and above all else available! First class all round Reviewed on: 16th March 2023

Chase bank

I moved from Santander to Chase due to some security issues with Santander. Chase have been very positive and clear about their business. Reviewed on: 16th March 2023

Best banking app

Easy to use and best cash rebate. Reviewed on: 16th March 2023

Excellent banking services

Really helpful staff I really recommend this bank to anyone Reviewed on: 16th March 2023

Best bank by far!

I think i got in with Chase early days but the bank is brilliant. The support is 5*, the option to have multiple accounts is perfect for organisation and the rewards are some of the best too! Reviewed on: 16th March 2023

Disappointed cash back has become conditional

I like the app. I liked the 1% cash back. The numberless debit card is genius. Why aren’t all bank cards like this! Glad you passed interest rate increase quicker last time. Initial delayed increase really knocked my positive impression of you, but well done for dealing with it rapidly on next rate increase. Good recovery. What I am disappointed with is that the 1% cash back has been made conditional on depositing a fixed monthly amount. Of course I will do this, but it just gives a bad taste of Chase trying to trip me up if I forget or the road humps life sometimes throws at you make it not possible. Suggestions for improvement would be to offer joint accounts. Bonus points available for increasing savings rate further. Rounding up change rate of 5% is gimmicky and just marketing sugar coating. Reviewed on: 16th March 2023

Cash back

It is great to get cash back for everyday spend. If the 12 months period can be extended that will be even better!!! Reviewed on: 16th March 2023

So easy to use

Easy to set up Transfer monies And achieve rewards Reviewed on: 16th March 2023

Perfect digital banking app

I have been with Chase Bank for the last three to four months and have found them to be like Mrs Poppins, practically perfect in every way. Reviewed on: 16th March 2023

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