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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Great bank, great service

I love having my cash back for a year and earning savings on my current account. Great rate for accessible savings as well. Can always speak or chat to somone within minutes. Not so quick at getting me my refund back from dodgy dealer though Reviewed on: 16th March 2023

Very good banking experience

Easy to use and has great benefits, I like all the options given and how easy it all is Reviewed on: 16th March 2023

Fantastic

Haven't needed to call them as yet but their offer and app are brilliant Reviewed on: 16th March 2023

Very Happy

I’m very pleased both with the customer services and the extra services offered on both my current and savings accounts Reviewed on: 16th March 2023

Fab perk - Cash back at 1%

App works well, can have up to 10 accounts, easy to transfer money, easy to manage. Overall great! Reviewed on: 16th March 2023

Best Bank Ever

So Helpful Easy to use and Friendly Reviewed on: 16th March 2023

Best bank I have been with

Chase was a surprisingly good bank. The app is very easy to use and the savings was amazing. Already recommended chase to many of my family and friends Reviewed on: 16th March 2023

Excellent

Excellent service and fantastic interest rate Reviewed on: 16th March 2023

Fantastic On-line Banking App

I have been with one of the traditional banks for decades and lived with thir approach to modernise and move banking on-line but eventually decided to try Chase and have no regrets. The mobile app is fantastic and the approval process for transactions is great. Have had both chat and phone support for certain transactions and they are fast and efficient and above all else available! First class all round Reviewed on: 16th March 2023

Chase bank

I moved from Santander to Chase due to some security issues with Santander. Chase have been very positive and clear about their business. Reviewed on: 16th March 2023

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