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Chase Bank: Current account reviews

View other Chase Bank products
4.86
Based on 49,011 reviews, last reviewed 23rd Jul 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026
Ben's avatar
Ben

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Current account reviews (49011)

Great

5
Easy for money transfer and convenience Reviewed on: 16th March 2023
Raymond Chun's avatar
Raymond Chun

Really great current account!

5
It’s so simple to keep track of what you spend, in addition to which there are rewards and the opportunity to set up a linked ‘round up’ account which pays 5 percent interest. Great to use abroad as well. Reviewed on: 16th March 2023
Anna 's avatar
Anna

Good products and app

5
User friendly app, clear and clean. Great perks on current account spending, so useful to have a card that can be used in Europe without extra costs and an excellent interest rate on savings account. Reviewed on: 16th March 2023
Sue's avatar
Sue

Like a bit of fresh air!

5
First Bank to offer decent savings interest rates, plus cashback on the Card and easy and quick to talk to on the phone. Brilliant! Reviewed on: 16th March 2023
Gary Pope's avatar
Gary Pope

Great

5
Opened account in hours. App is great and easy to use - customer contact through app so no need for lengthy waits. All information you need is on app. Reviewed on: 16th March 2023
John Symes's avatar
John Symes

Best thing that's happened for quite some time.

5
Best thing that's happened for quite some time. Reviewed on: 16th March 2023
Chris Pelekanis 's avatar
Chris Pelekanis

Best Bank For Customer Service and ease of Banking

5
Excellent bank with great customer service. Reviewed on: 16th March 2023
Mahesh Varsani's avatar
Mahesh Varsani

Designer for the smart phone enabled global traveller

5
Easy to set up, easy to use, easy to transfer money, brilliant abroad, love the interest rates and saving motivations as well as the useful trend analysis on where I spend my money Reviewed on: 16th March 2023
patricia ashman's avatar
patricia ashman

Best I have found

5
Everything is so simple and to understand Reviewed on: 16th March 2023
Ray Bowen's avatar
Ray Bowen

Yep... recommended to Family and Friends

5
Apart from having to do the work to move my direct debits which actually was not a bad thing as it meant that old DD were not carried across, I am really happy with this account and this is speaking as a 30+ year customer of Lloyds Bank who never thought she would move. If you have savings... just move to them, you dont have to use the current account for your main banking but they just beat the big banks hands down on interest rates paid to customers and when changes happened to the rates, they react really quickly to pass this onto the customer. Customer service has also been excellent when I have had any queries and answered promptly and quickly. Reviewed on: 16th March 2023
jane evans's avatar
jane evans

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