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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39527 reviews)

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4.95

Based on 39,527 reviews, last reviewed 7th Feb 2025

10474% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

FAST, Efficient and accepted wherever I travel First rate experience directly on the phone, after a problem that was my fault. No button pushing nonsense!Well done Chase. Reviewed on: 7th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39527)

Review of the Chase Bank, Current Account:

Very Good Especially for the Cashback Offer

Using Chase's current account has been a very good experience. The 1% Cashback offer on most debit card spending is the main appealing feature and saves a fair amount of money over the long run. The linked round-up saver was a good offer when I first signed up but is now more neutral with increased rates on other savings products. The only issues I have experienced is occasional endless loading in the app but that is usually resolved quickly by closing the app and restarting it. Reviewed on: 2nd March 2024

Great accounts and interest good customer service an...

Great accounts and interest good customer service and card you can use abroad Reviewed on: 6th February 2025

Great bank

easy straightforward banking with great savings accounts Reviewed on: 6th February 2025

Brilliant bank.

Brilliant bank. The app is so simple to use. The current account is excellent and so is the cash back. Reviewed on: 6th February 2025

I was very much a cash person until...

I was very much a cash person until I opened a chase account.. it's so easy to tap and go now... Reviewed on: 6th February 2025

straightforward banking

straightforward banking with cash back and round ups..it makes it easy to set aside budget/save for each goal. Reviewed on: 6th February 2025

Overall very good so far.

Overall very good so far. Easy to use and transfer between accounts Reviewed on: 6th February 2025

Chase Bank

Chase bank is easy to use and excellent when you are travelling abroad. Reviewed on: 6th February 2025

reliable firm, friendly and knowledgable customer se...

reliable firm, friendly and knowledgable customer service Reviewed on: 6th February 2025

First time app account user.

Opening the account was so quick and easy, I was up and running in no time and the app was very easy to navigate and use. This is the first account that I've used for contactless payments on my phone and the cashback is an added bonus. Reviewed on: 6th February 2025

Would have given higher

Would of given higher but now you have to basically pay in your salary to get the cash back Reviewed on: 6th February 2025

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