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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (44261 reviews)

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4.94

Based on 44,261 reviews, last reviewed 17th Jun 2025

94% decrease in 5 star reviews

in the past 90 days

65% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Amazingly cheap conversion rate when spending overseas Amazingly cheap conversion rate when spending overseas Reviewed on: 17th June 2025

Latest lowest rating:

1

Terrible customer service. Terrible customer service. No follow through. Agents that lie about what they’re doing. False offers of resolution. Close off chats before there’s a r... Read more Reviewed on: 14th May 2025

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About this product

Chase Bank Current account reviews (44261)

Review of the Chase Bank, Current account:

Difficulty making payments

When I had to transfer money to pay bills they would stop the transactions saying they are fraudulent so had to keep calling them up to resolve. I understand that they need to play a role in stopping fraud however my transactions were genuine and I was getting penalised for it. Most staff were helpful but some were not really and refused to assist. I ended up closing the account and going with someone better with no issues. Reviewed on: 5th April 2025

excellent and great. Best bank

love it.and excellent. The best in the world. Reviewed on: 19th April 2025

Chase current account used to be great with link boo...

Chase current account used to be great with link boosted saving account and cashback on everything but now the intrest rate is down and cashback only paid on essential. It still competative but not good as it used to be. Reviewed on: 19th April 2025

Relatively new customer.

Relatively new customer to Chase, but came highly recommended by several friends. So far it has been a very easy, straightforward experience. Reviewed on: 19th April 2025

It’s very easy to use it.

It’s very easy to use it. And you can earn the points Reviewed on: 19th April 2025

A really easy joining experience

A really easy joining experience and easy app to access and use Reviewed on: 19th April 2025

It was easy for me to open an account with Chase, I...

It was easy for me to open an account with Chase, I was kept informed all the way from start to finish. I have good things about Chase, hence I decided to open an account with the bank. It’s been smooth sailing. Reviewed on: 19th April 2025

New to me

I am still not using as it is still unclear to understand Reviewed on: 19th April 2025

Very simple to use apps clear on what they really...

Very simple to use apps clear on what they really mean Reviewed on: 19th April 2025

Efficient

The bank works perfectly fine and the app is always updated. Reviewed on: 19th April 2025

Great bank

Commotion is amazing very friendly with great help Reviewed on: 18th April 2025

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