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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (37478 reviews)

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4.95

Based on 37,478 reviews, last reviewed 23rd Jan 2025

26% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Great bank, service is always good Great bank, service is always good Reviewed on: 23rd January 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (37478)

Review of the Chase Bank, Current Account:

Love getting cash back.

Love getting cash back. I always used to use my credit card to make purchases and pay it off in full at the end of the month. Now I use my Chase Current Account which gives me cash back - Brilliant!!!!! Reviewed on: 24th May 2024

Excellent charge free card for holidays abroad

As recommended by Martin Lewis I opened an account so that it I can use it abroad without charges. Always take it on holiday. Saving account offers good rates too. Reviewed on: 24th May 2024

Best card for holiday money

I have the Chase Current account debit card and it is great for spending abroad. No charges at all for currency exchange or ATM withdrawals Reviewed on: 24th May 2024

Excellent customer service and financial benefits

I was dubious as to whether an 'app' bank could provide good customer service, but Chase have certainly delivered. On the occasions I needed support I have received a prompt phone call and immediate support/resolution. Combined with 1% cashback, no charge for using overseas and a really user friendly app, this has been a great choice of current account Reviewed on: 24th May 2024

Would recommend

A great bank, with easy to use banking app and good rates. Reviewed on: 24th May 2024

So easy and convenient to set up and use daily to ke...

So easy and convenient to set up and use daily to keep an eye on spending. In built tools let me know if I'm spending more or less than average each month and transferring money to attached easy access savings account means I can keep my current account balance low (good feature for preventing potential theft or scams). My one wish is that the app was a little faster to use - when opening, it often takes a long time to refresh and update with current values and recent transactions. Reviewed on: 24th May 2024

Great Customer Service

Every time I've contacted Chase the customer service has always been really good. The 1% cashback on everyday spending is also a big bonus, especially for a free account. Reviewed on: 24th May 2024

So easy to set up and use!

So easy to set up and use! Great rates too. Reviewed on: 24th May 2024

Best Current Account

Great current account with a Cashback reward every month. Really like the fact any left over amount is put into a saving account which generates 5% interest and is given back annually to generate a lot of money. Reviewed on: 24th May 2024

Very easy to use app and great cashback and savings...

Very easy to use app and great cashback and savings option and its a debit account so it can be used for sites that only accept debit cards. Reviewed on: 24th May 2024

Great current account and app

Accessible easy to use app and responsive customer service via the app when used. Easy to set up multiple accounts and move money between. Like the cash back on current account card. Reviewed on: 24th May 2024

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