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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39624 reviews)

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4.95

Based on 39,624 reviews, last reviewed 10th Feb 2025

10984% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Market share obtained, savings rates reduced Generally positive however now that Chase has a substantial customer base they are seemingly happy to lower their previous exceptional levels of servi... Read more Reviewed on: 10th February 2025

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39624)

Review of the Chase Bank, Current Account:

Superb all round, great savings and service

Excellent service and savings, always great to help and friendly Reviewed on: 12th April 2024

Market share obtained, savings rates reduced

Generally positive however now that Chase has a substantial customer base they are seemingly happy to lower their previous exceptional levels of service. Reviewed on: 10th February 2025

Happy to help

Without fail every single time I have contacted Chase Bank regardless of the problem , I received intelligent and helpful advice quickly Reviewed on: 10th February 2025

Great customer service

Great customer service, most helpful and friendly. Reviewed on: 10th February 2025

Best bank account I’ve ever had

Always quick to answer queries, intuitive and easy to navigate app, super quick when transferring funds. Overall one the best account I’ve ever had Reviewed on: 10th February 2025

Such a great bank!

Such a great bank! I have always had the best and quickest customer service with Chase, they are extremely helpful. Reviewed on: 10th February 2025

Great interest rates and offers

Great interest rates and offers to keep you aware of your interest rates and separate savings pots useful Reviewed on: 10th February 2025

everything works perfectly.

everything works perfectly. super smooth and accessible app Reviewed on: 10th February 2025

Simple easy to use app and quick support when needed...

Simple easy to use app and quick support when needed Reviewed on: 10th February 2025

Great App!

Great App! Regular improvements show they are listening to customers and act on feedback quickly. Has functions I never knew I needed but are super useful , like spending tracking for merchants. And best of all - it just all works, all the time ! Reviewed on: 10th February 2025

Outstanding

Very fast and efficient service. Reviewed on: 10th February 2025

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