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Chase Bank: Current Account reviews

View other Chase Bank products
4.95
Based on 39,549 reviews, last reviewed 8th Feb 2025
10589% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
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97%
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3%
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0%
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Latest highest rating:

5

Brilliant bank, highly recommended Brilliant bank, highly recommended Reviewed on: 8th February 2025
Philip Brown 's avatar
Philip Brown

Latest lowest rating:

1

Avoid if you want reasonable service Absolutely appalling customer service. Refused to explain why they needed certain info, even after formal complaint. Escalated to FOS who ruled in my ... Read more Reviewed on: 12th October 2024
Pennwald's avatar
Pennwald
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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39549)

Review of the Chase Bank, Current Account:

Great customer service.

5
Great customer service. Advisers are knowledgeable, polite, efficient and nothing is too much trouble. Response times are fabulous - hardly ever wait long for your call to. E answered. Additionally, the chase app is super customer friendly. Easy to navigate, and I love the Nutmeg financial advice option. Reviewed on: 30th May 2024
catherine warrener's avatar
catherine warrener

Brilliant bank, highly recommended

5
Brilliant bank, highly recommended Reviewed on: 8th February 2025
Philip Brown 's avatar
Philip Brown

Chase account is great

5
Myself and my husband have found Chase excellent. The app is so user friendly and the features of the current account plus linked savings are great. Reviewed on: 8th February 2025
Mrs F's avatar
Mrs F

Great current account for everyday spending

5
Amazing bank. So many great features like no fees for overseas transactions and cashback on everyday spending. Really easy to set up and use. So happy I went with their credit card too. Reviewed on: 8th February 2025
Paul M's avatar
Paul M

Good saving rates and very easy to use banking app w...

5
Good saving rates and very easy to use banking app with cashback insentives Reviewed on: 8th February 2025
Andy O's avatar
Andy O

Great customer service.

5
Great customer service. Always easy to speak to a real person and agents are always incredibly helpful. Account info is easy to access and understand. App is great to use. Reviewed on: 8th February 2025
EMD's avatar
EMD

Excellent for travelling.

5
Excellent for travelling. Great exchange rate. Low fees. Simple product. No hidden fees and good fraud prevention. I find my other banks to do overkill. Reviewed on: 8th February 2025
Scott 's avatar
Scott

Very secure, modern and innovative.

5
Very secure, modern and innovative. First class customer service Reviewed on: 7th February 2025
Ghazi's avatar
Ghazi

Easy to use and great customer service.

5
Easy to use and great customer service. Reviewed on: 7th February 2025
David C's avatar
David C

Great banking experience

5
Great customer service. Great products - 1% cashback in spending, free to use overseas, and linked round up account with 5% interest Reviewed on: 7th February 2025
Claire Blythen's avatar
Claire Blythen

Chase is good for everyday spending

5
Chase app is very user friendly. The 1% cash back reward on everyday spending is an attractive proposition. And the round-up savings feature with bonus interest rates is ingenious in helping people to save! Reviewed on: 7th February 2025
Wan L's avatar
Wan L

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