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Chase Bank: Current Account reviews

4.95
Based on 43,872 reviews, last reviewed 2nd Apr 2025
24480% increase in 5 star reviews
in the past 90 days
3000% increase in 1 star reviews
in the past 90 days
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3%
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Latest highest rating:

5

Excellent value I’ve been using Chase for well over a year. It’s very good, in conjunction with its savings accounts and the “rewards scheme” allowing flexibility in ... Read more Reviewed on: 2nd April 2025
Brian Franklin's avatar
Brian Franklin

Latest lowest rating:

2

Chase started well in the UK - but went downhill Chase started well in the UK. They paid decent interest and gave cashback. However successive reductions in customer benefits make them a poor bet now... Read more Reviewed on: 2nd April 2025
Tom B's avatar
Tom B

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43873)

Review of the Chase Bank, Current Account:

I love the 1% cashback and the savings.

5
I love the 1% cashback and the savings. Reviewed on: 15th February 2024

It ends before it starts!

1
It ends before it starts... Due to card issues as well moving money internally between accounts I've been forced to transfer my money to a more British account while at a supermarket checkout. I've had to request the store managers hang time up to 2 hours and in and out of shopping queues waiting for the withdrawals Reviewed on: 2nd April 2025

Excellent value

5
I’ve been using Chase for well over a year. It’s very good, in conjunction with its savings accounts and the “rewards scheme” allowing flexibility in moving money from one to the other to earn interest. Reviewed on: 2nd April 2025

Chase represents straightforward banking.

5
Chase is very clear with their information regarding any changes affecting my account. The ability to enter my account and complete transactions is very straightforward. If I need to get in contact I can phone and the contact is immediate. Reviewed on: 2nd April 2025

Very easy banking and service provider.

5
Very easy banking and service provider. Reviewed on: 2nd April 2025

Chase the easy way

5
Easy to use, good rewards only downside is the recent reduction in rate Reviewed on: 2nd April 2025

I love the bank account!

5
I love the account for the round ups and rewards it's so easy to bank with them. My daughter opened an account on my recommendation and she had to contact customer services who were brilliant! Reviewed on: 2nd April 2025

Chase have a wonderful customer service support syst...

5
Chase have a wonderful customer service support system, which answers concerns and queries very quickly over the phone or via a web chat. Agents are real people, knowledgable and quick to action responses. They give me confidence to do some complex banking despite the fact there are no physical branches. Reviewed on: 2nd April 2025

Best Bank

5
App is easy to navigate and customer service is second to none. Does what it says on the tin! Reviewed on: 2nd April 2025

Chase started well in the UK - but went downhill

2
Chase started well in the UK. They paid decent interest and gave cashback. However successive reductions in customer benefits make them a poor bet now. Reviewed on: 2nd April 2025

Great card for spending at home but especially abroa...

5
Great card for spending at home but especially abroad, giving perfect exchange rate on cash withdrawals and no additional fees Reviewed on: 2nd April 2025

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