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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (39671 reviews)

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4.95

Based on 39,671 reviews, last reviewed 21st Feb 2025

12506% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Very happy customer Been a member now for almost 2 yrs. and was the best decision. Am very happy with Chase. great interest rates. Reviewed on: 21st February 2025

Latest lowest rating:

1

Very high international transfer charges Chase’s overseas transfer fees are just too high. The exchange rates aren’t competitive, and the additional charges make international transactions fa... Read more Reviewed on: 21st February 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (39671)

Review of the Chase Bank, Current Account:

Great bank

Proactive, good customer service Reviewed on: 15th February 2024

Very happy customer

Been a member now for almost 2 yrs. and was the best decision. Am very happy with Chase. great interest rates. Reviewed on: 21st February 2025

Very high international transfer charges

Chase’s overseas transfer fees are just too high. The exchange rates aren’t competitive, and the additional charges make international transactions far more expensive than they should be. Reviewed on: 21st February 2025

Great Company but poor customer service

I had high hopes for Chase’s current account, but the customer service has been a huge letdown. Getting help is incredibly frustrating – long wait times, unhelpful responses, and a lack of urgency in resolving issues. I had a problem with a transaction, and despite multiple attempts to contact support, I was passed around different agents with no resolution. They are worth the money, but service can go up leaps and bounds. Reviewed on: 21st February 2025

Flexible and easy to use.

Easy to use and responsive support. A great experience.. Reviewed on: 20th February 2025

Quite an outstanding free current account

So far so good and everything thus far has reached my expectations. Reviewed on: 20th February 2025

Great bank, simple and easy to use.

Great bank, simple and easy to use. Great customer care and excellent app Reviewed on: 20th February 2025

Customer focussed

Ask customers want they want and deliver accordingly Reviewed on: 19th February 2025

Overall a great service provider, best bank I’ve used.

Overall a great service provider, best bank I’ve used. Reviewed on: 19th February 2025

It's just so easy to use.

It's just so easy to use. Everything you need to know is in the app. You can pay with your app or a card. You can get money out of the bank with your card. You can move money between accounts instantly. Last year they had a high interest account offer and I could instantly move money into it. I can check my balance on the go and move money into the account instantly if I'm standing at a checkout and suddenly realise I don't have enough in my current account. Great account that I've recommended to lots of other people. Reviewed on: 19th February 2025

Very easy account to use and good rewards

Very easy account to use and good rewards Reviewed on: 18th February 2025

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