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Chase Bank: Current Account reviews

Name: Current Account
Rating: 4.95 (43893 reviews)

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4.95

Based on 43,893 reviews, last reviewed 3rd Apr 2025

24552% increase in 5 star reviews

in the past 90 days

3100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Simple to operate, easy and reliable. Simple to operate, easy and reliable. Never had a problem Reviewed on: 3rd April 2025

Latest lowest rating:

1

It ends before it starts! It ends before it starts... Due to card issues as well moving money internally between accounts I've been forced to transfer my money to a more Britis... Read more Reviewed on: 2nd April 2025

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current Account reviews (43893)

Review of the Chase Bank, Current Account:

Good overall but needs improvements

I was mainly drawn to Chase for the 1% cashback on spending. Then I got excited about the 5% interest on round-ups and the "change account you pay with" feature. However, the app is very sluggish (at least on Android) which makes it a pain to use. I often can't change the account I want to pay with fast enough and end up moving money between accounts after I leave the shop. I also stopped using the insights/budgeting tool for that reason. This latter tool isn't great anyway because internal money movements are counted as payments so I often "go over budget". Insights is interesting as it shows where (shops/categories) where I spend the most. Going back to the 5% on round-ups - sounds like a lot but over a year it ended up being about £5 in interest. Round-ups in itself is a good feature, I saved (interest excluded) about £290 over a year. The savings account interest rate can be beaten elsewhere so I didn't use it for very long. The 1% cashback is great although after the 1st year there's a £15 cap per month, I rarely spent enough to go over that amount (even if the first year had no cap). Never had issues with cashback or withdrawing my earnings. Last thing, it's a numberless card which is supposed to be more secure but is actually pretty annoying because the app is slow, so whenever I need my card details I end up all worked up. Plus it means I can't use that card to book train tickets when the card is needed to pick up the tickets at the station. It also made it awkward returning a purchase at Argos once and a few times with TfL because the card number shown on the transaction is different (again for security reasons). I do love that I can use it overseas with no fees and close to perfect exchange rate. I also like how easy it is to open extra accounts, name them, and leave detailed notes on transactions. It's still a pretty good account and my main one for everyday spending. Reviewed on: 17th February 2024

Simple to operate, easy and reliable.

Simple to operate, easy and reliable. Never had a problem Reviewed on: 3rd April 2025

Very easy to use and very good service

Very easy to use and very good service Reviewed on: 3rd April 2025

A great bank

I have been with Chase for a few years now and am very satisfied with the app, the benefits and their staff on live chat are human. Reviewed on: 3rd April 2025

Excellent Online Current Account

Excellent account; great opportunities for cash back; easy to move money between Chase accounts and transfer to other personal accounts we have and paying others. All made simple with the Chase app which is really easy to use and helpful in managing my money. Reviewed on: 2nd April 2025

So many great features

I love the 1% cash back feature as it allows you to make back little bits on every spend, and that feels very rewarding. Also the round up feature on everything you spend is an easy way to save that doesn’t feel noticeable on your current account, so you can spend and save without even noticing. Reviewed on: 2nd April 2025

Easy to use banking app, great rates and features s...

Easy to use banking app, great rates and features such as easy transfers and keeping an eye on your spending easily. The app loads easily and is usef friendly. Reviewed on: 2nd April 2025

A gold-standard mobile app...

A gold-standard mobile app that's easy to navigate with near instant notifications of incoming and outgoing payments. Reviewed on: 2nd April 2025

Best bank ever.

Best bank ever...very fast ...excellent team ...excellent card abroad... Reviewed on: 2nd April 2025

User friendly space.

It's very easy to view my account online and to transfer to others too. I love the format and user friendly space it provides making it simple to manage my money. Reviewed on: 2nd April 2025

Innovative and user-friendly, with a great support f...

Innovative and user-friendly, with a great support function Reviewed on: 2nd April 2025

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