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Churchill Insurance: Home Insurance reviews

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3.99
Based on 155 reviews, last reviewed 3rd Apr 2025
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
63%
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19%
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5%
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2%
See only 1 star reviews
11%

Latest highest rating:

5

Water leak Had two severe water leaks in the garden. Churchill arranged everything. The contractors were quick, efficient and left the garden as good as it was b... Read more Reviewed on: 15th October 2024
Danielle's avatar
Danielle

Latest lowest rating:

1

Refuse to provide Home Emergency cover Churchill refuse to provide home emergency service for a boiler warning light. My Home Plus enhanced policy clearly states that Hot Water system is co... Read more Reviewed on: 3rd April 2025
Nathan S's avatar
Nathan S
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About this product

As a homeowner, finding a robust home insurance policy from a reputable provider is vital. Your home is likely your biggest asset, so it makes sense to protect it. At Smart Money People, we collect Churchill home insurance reviews to help you make an informed decision. Find out what genuine policyholders have to say about their experience with Churchill.

Churchill offers combined buildings and contents insurance policies. Choose your level of cover with Home Ins...

Churchill Insurance Home Insurance reviews (155)

Review of the Churchill Insurance, Home Insurance:

Excellent switching service

5
I switched from Aviva to Churchill for my home insurance. I had never changed house insurance providers for over 10 years but my premium was going up and up yet I had not claimed. I decided to try Churchill after seeing an advert on the television. I rang them up and the lovely lady quoted me half the price I was currently paying! It was an easy switch and I would recommend them Reviewed on: 24th April 2015
greenballons's avatar
greenballons

Refuse to provide Home Emergency cover

1
Churchill refuse to provide home emergency service for a boiler warning light. My Home Plus enhanced policy clearly states that Hot Water system is covered - with no exceptions/statements. When I called for service to fix the hot water due to ignition warning - Churchill said I was not covered due to no service on the boiler in 12-18 months! I asked for where the statement is in my Policy - as I have the policy open and in front of me. But Churchill could not provide the stateme... Reviewed on: 3rd April 2025
Nathan S's avatar
Nathan S

Water leak

5
Had two severe water leaks in the garden. Churchill arranged everything. The contractors were quick, efficient and left the garden as good as it was before. (even replanting some shrubs) Reviewed on: 15th October 2024
Danielle's avatar
Danielle

Customer services were very helpful.

5
Customer services were very helpful. Listened and made appropriate changes. Reviewed on: 4th September 2024
Anne Clark's avatar
Anne Clark

Great customer service

5
Rang up to renew spoke to a really friendly operator who was really helpful Reviewed on: 4th September 2024
Janet Colin Parry's avatar
Janet Colin Parry

Reviewing insurance is difficult to do comprehensive...

3
Reviewing insurance is difficult to do comprehensively unless you've made a claim. We've had insurance with Churchill for many years, but have never claimed. Thus, I can say my experience renewing and contacting them has been fine. Though I hate their "administration fee" for policy amendments. Reviewed on: 4th September 2024
J35U5CHR15T's avatar
J35U5CHR15T

The setup process was very straight forward

5
The setup process was very straight forward and the online management features are very comprehensive. Everything could be done online without any human interaction. Reviewed on: 28th August 2024
John D's avatar
John D

Still using Churchill years later

5
I’ve used Churchill house insurance for several years, the premiums are competitive and they were very helpful when I needed to make a claim for a damaged laptop Reviewed on: 24th August 2024
Louise C's avatar
Louise C

Easy to use website and great customer service and v...

5
Easy to use website and great customer service and very competitive prices. Reviewed on: 23rd August 2024
Teresa Duncan 's avatar
Teresa Duncan

Landowner Insurance

5
I wanted a quote for a landowner insurance. They offered the best price. I felt reassured that they have a great reputation too. I initially bought the policy, but realised I bought the wrong one and they promptly let me refund with no issues! Reviewed on: 25th May 2024
smartcat's avatar
smartcat

Good value and quick claim resolution

5
Provided great home insurance over the years, any claim has been swiftly dealt with and have provided a reasonable renewal quotation in comparison to others in the market. Reviewed on: 7th May 2024
Cath's avatar
Cath

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