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Churchill Insurance: Home insurance reviews

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4.10
Based on 161 reviews, last reviewed 8th Sep 2025
400% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
64%
See only 4 star reviews
19%
See only 3 star reviews
4%
See only 2 star reviews
2%
See only 1 star reviews
11%

Latest highest rating:

4

Overall Good Service Been with Churchill for many years, and always had good service. They are not quite as good as they were on price competitiveness. Reviewed on: 8th September 2025
JMC's avatar
JMC

Latest lowest rating:

1

Refuse to provide Home Emergency cover Churchill refuse to provide home emergency service for a boiler warning light. My Home Plus enhanced policy clearly states that Hot Water system is co... Read more Reviewed on: 3rd April 2025
Nathan S's avatar
Nathan S
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About this product

Churchill have two home insurance products to choose from.

The Home Insurance option is a standard policy. Churchill’s Home Plus policy includes all the features of Home Insurance but with extras included, such as cover for accidental damage, home emergency cover and family legal protection.

Churchill home insurance reviews help you find out what it’s really like to be a customer. If you’ve used Churchill before, you can also leave a review and share your experience.

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Churchill Insurance Home insurance reviews (161)

Good Insurer

5
Good prices and quick response to claim. Good service. Reviewed on: 25th August 2023
Henry Allgood's avatar
Henry Allgood

Good value

5
Renewed several years with no issues Reviewed on: 23rd August 2023
Ross's avatar
Ross

Extensive cover

5
The right cover at the right price with knowledgeable staff to help Reviewed on: 23rd August 2023
Robert Christopher Pennington's avatar
Robert Christopher Pennington

When something works well - leave alone!

5
Been with Churchill for several years; I keep reviewing other options and keep returning to Churchill year after year! When things are smooth don't create waves! Reviewed on: 22nd August 2023
Chris Liassides's avatar
Chris Liassides

Good value

5
Churchill provide excellent value compared to other competitors and their website / online features are extremely comprehensive.. Reviewed on: 28th July 2023
John D's avatar
John D

Be careful, they sneakily jack up prices over time

2
They bump up your home insurance price 20% every year of you don't contact them to reduce it They charge monthly payments as a credit so there's another 20% ripoff there Reviewed on: 14th June 2023
Anthony Millar's avatar
Anthony Millar

Affordable

5
I been with them for over three years. Reviewed on: 31st May 2023
Kezo Newts's avatar
Kezo Newts

Churchill and Diect line Home insurabe is awful !

1
Nearly five months after my burst pipe chutchill. Home insurance are still trying to dodge my valid claim. They have been incompetent bunglers throighout and have been no help at all. SO do not trust them or their underwriters. ! Reviewed on: 30th April 2023
Angus.loganWS@gmail.com's avatar
[email protected]

Liable

5
Fair market, treating customers with best deals Reviewed on: 4th April 2023
Wesley Mariano's avatar
Wesley Mariano

No fuss payout

4
We got a bike stolen off a car rack in broard daylight. It was not itemised on out insurance but they paid up the maximum for an un-itemised bike without a fuss Reviewed on: 10th October 2022
Sarah Anderson 's avatar
Sarah Anderson

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