Write a review

Go to business site

The Co-operative Bank: Current account reviews

Name: Current account
Rating: 4.1 (426 reviews)

View other The Co-operative Bank products

4.10

Based on 426 reviews, last reviewed 16th Apr 2026

1900% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

61%

18%

11%

Latest highest rating:

4

Switched current account to obtain a monetary reward. Switched current account to obtain a monetary reward. So far, so good. Reviewed on: 16th April 2026

Latest lowest rating:

1

Slow and opaque application process Very opaque and slow application process with no updates Reviewed on: 28th March 2026

Read all reviews Write a review

About this product

The Co-operative (Co-op) current account is a basic account for everyday banking.

You can apply for an overdraft as part of your Co-operative current account application, or once your account is opened. With this account, manage your money online and on mobile and use Apple Pay, Google Pay or Samsung Wallet.

Co-operative account reviews help you find out what it’s really like to be a customer. If you’ve used Co-op before, you can also leave a review and share your experience.

Review The Co-operative Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

The Co-operative Bank Current account reviews (426)

Mixrd bag

Good at the basics, including helpful, friendly customer service. And there’s still a commitment to some corporate responsibility, sadly lacking elsewhere. Poor for walk in or face to face advice, as there are so few branches, and of course they’ve made a hash of its investments in recent years Reviewed on: 7th November 2017

Banking with benefits

Really happy with my Coop current account. The on-line banking and phone app are easy to use, and the customer service on the phone is always friendly and helpful. I get Everyday Rewards which is about £5 a month credited to my account just for using the account in a number of ways. The only downside is that my debit card chips seem to stop working now and then which hasn’t happened with other accounts - might just be chance though! Reviewed on: 7th November 2017

Poor App

I use banking apps to keep track of my current account - the coop app only lets me see 2 weeks transactions. It is impossible to compare expenditure to the previous month period. IŠ—Èm moving bank as a result Reviewed on: 7th November 2017

review of coop current account

good service every time I visit probably once a month Reviewed on: 7th November 2017

A Co-operative Company

Friendly people particularly on twitter quick and helpful response. At branch They are efficient and real. Reviewed on: 7th November 2017

Amazing customer service

Friendly advisors that put you at ease straight away with friendly chat and helpful advise finding the product that suits you best Reviewed on: 6th November 2017

A cut above rest

Helpful in branch and over phone. Website is ok Reviewed on: 6th November 2017

great staff

the staff at the coop make all the difference, they are not just stuck behind counters with a face like a cow chewing a wasp they are friendly and helpful Reviewed on: 6th November 2017

Fantastic

Really good bank. Customer Service is of a very high quality. Would definitely recommend. Reviewed on: 6th November 2017

I have the everyday Saver

We have just changed to the everyday saver account from a normal account. I chose this as the worldwide insurance covered me for my medication I take, where as previous travel insurance companies were charging me a premium plus on top charged for cruises at a premium. This account costs £15 month but I can get up to £5 a month cashback, and you also get free mobile insurance and free RAC cover, When you add everything up, I am saving on what I was paying on just travel insurance without the other benefits Reviewed on: 6th November 2017

Do you have a different The Co-operative Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Plus Current Account
from The Cumberland 4.92 from 39 reviews
Current account
from Halifax 4.18 from 980 reviews
Current account
from Hampden Bank 4.50 from 5 reviews

Want to see more from The Co-operative Bank?

Professional and Career Development Fund
from The Co-operative Bank 4.75 from 3 reviews
Cash Passport
from The Co-operative Bank 4.33 from 3 reviews
Student Current Account
from The Co-operative Bank 4.13 from 8 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub