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The Co-operative Bank: Current Account reviews

Name: Current Account
Rating: 4.11 (388 reviews)

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4.04

Based on 388 reviews, last reviewed 7th Mar 2025

700% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

59%

19%

11%

Latest highest rating:

5

Good dependable bank No frills, but good basic all and reliable Reviewed on: 7th March 2025

Latest lowest rating:

1

Appalling "cs". Appalling "cs". Takes forever to get an answer on phone, every time ! Reviewed on: 27th February 2025

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About this product

The Co-operative (Co-op) Bank Current Account is a free account designed for everyday banking. Customers can redeem rewards for themselves or for charity. The mobile banking app also has a range of features to help you manage your money.

Our Co-op Bank Current Account reviews can give you valuable insight into life as an account holder. Be confident in your new banking provider by reading genuine customer experiences on Smart Money People.

Learn why cus...

The Co-operative Bank Current Account reviews (388)

Review of the The Co-operative Bank, Current Account:

I have the everyday Saver

We have just changed to the everyday saver account from a normal account. I chose this as the worldwide insurance covered me for my medication I take, where as previous travel insurance companies were charging me a premium plus on top charged for cruises at a premium. This account costs £15 month but I can get up to £5 a month cashback, and you also get free mobile insurance and free RAC cover, When you add everything up, I am saving on what I was paying on just travel insuranc... Reviewed on: 6th November 2017

Good dependable bank

No frills, but good basic all and reliable Reviewed on: 7th March 2025

Nice people always effortlessly efficient always go...

Nice people always effortlessly efficient always go there. It’s Reviewed on: 28th February 2025

Appalling "cs".

Appalling "cs". Takes forever to get an answer on phone, every time ! Reviewed on: 27th February 2025

Coop bank is Empathy Central

Coop have been very helpful during times of financial hardship and being the victim of coercion Reviewed on: 27th February 2025

30 years with the Co-op Bank and still going strong!

I have banked with the Co-operative Bank for 30 years, and throughout that time I have found them to be not only very efficient but also very helpful, empathic and personable whenever I needed to contact them. Their online banking service and app are easy to navigate and use. I have referred friends and family to them, Reviewed on: 26th February 2025

Fairly good but don’t link with other apps like a lo...

Fairly good but don’t link with other apps like a lot of their competitors Reviewed on: 26th February 2025

Good service

Good service, patient and helpful Reviewed on: 26th February 2025

Great customer service.

Great customer service. Easy to use app. Great company to bank with. Reviewed on: 26th February 2025

Very good rewards system for an active current account.

Very good rewards system for an active current account. The account was easy to set up online and having a couple o direct debits and using the debit card actively activates monthly rewards which paid better than a lot of current account interest rates. Reviewed on: 6th February 2025

Co-op are quick, honest and help in times of need!

Co-op are a very honest bank! They always get back to you fast with your queries, and they are very good at helping if you've ever been scammed! Saving interest rates aren't very high but then they make ethical investments which lead to lower AER which I think are worth it. They have one of the best package accounts "Everyday extra" which offers really good cover for you and your kids (up to 22 years old!) Reviewed on: 4th February 2025

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