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Coverwise Reviews

Ratings based on 8 reviews Last review 5 months ago
2.38 / 5Average overall rating

Coverwise Ltd appreciate the importance of having the ability to obtain insurance that protects you against unforeseen events or circumstances at a reasonable price. Their goal is to deliver products that suit your needs and to provide high levels of...

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Coverwise Ltd appreciate the importance of having the ability to obtain insurance that protects you against unforeseen events or circumstances at a reasonable price. Their goal is to deliver products that suit your needs and to provide high levels of customer service and support in the event that you need to make a claim or require emergency assistance. Smart Money People is the place for Coverwise reviews. Read and write reviews to help increase trust and transparency in Financial Services.

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Your Coverwise Reviews (8)

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15th December 2016

Very Bad Customer Service

Very Bad Customer Service Need to make a clam 10 August 2016 so call them up i got the run round i had to phone 5 times and then for them to not send out the right forms for me to fell out. they did not take in my complaint .of that had to call in...

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Very Bad Customer Service Need to make a clam 10 August 2016 so call them up i got the run round i had to phone 5 times and then for them to not send out the right forms for me to fell out. they did not take in my complaint .of that had to call in many times and they did not they said over the phone i was cover and then said i need a dr. form for my dr. sing which he did and stamp then the Customer Service said i was lying over phone which i said i was not or dr. would not have it dr. sing the form for them to see then they said we need need to see dr. doctors medical reports which they got then they said because i said i was not 100 % when see my dr. on day i got home when i was going fly for my holiday they would not pay out on my claim this has taken 16 weeks i have chatted to ombudsman and
they have said this is not right and that 21 December that need a answer for my claim this means this has taken 17 weeks for me get claim look at and this not right i would not recommend any one to use AXA Travel Insurance or cover wise .co.uk they will use any way not pay you and delay your claim as much as possible and put you off as much as they i have made over 15 calls to cover wise and AXA Travel Insurance to try and get what i took my Insurance out for i hope this dose not happen to any one else 17 weeks of stress is not right for any to have go trough to get there claim look at and and for AXA Travel Insurance cover wise to give you what you pay for when you don't know what is going to happen in life.

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15th November 2016

con artists

So I ended up in hospital and tried to claim in Florida. Cover wise said everything is fine and sent paper work to hospital. The when I got home AFTER the event I get a request for medical records which goes against their own policy and told me I...

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So I ended up in hospital and tried to claim in Florida. Cover wise said everything is fine and sent paper work to hospital. The when I got home AFTER the event I get a request for medical records which goes against their own policy and told me I would have together this at my expense, that is your job and if you don't follow your own process that's your fault!

After this I get a letter saying my policy is void due to visiting the doctors 5 years ago about 1 bout of diahreah and this was somehow related to a parasite I got infected with only found in America's? And I visited the docs AFTER I got home? Pure incompetent!

Raised a complaint and told that you need to declare ALL instances you went to the docs in 5 years?? NOT ongoing conditions? So unless you have your medical records in front of you or you remember EVERY instance and date, you are being sold a void policy- VERY MISLEADING. Absolute con artists and I will be going to lawyers as your questions are very confusing and resulted in costing me stress and money.

Avoid!

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4th September 2016

Bad Customer service

they sent out my policy ok but when i went to claim they did not sent out all right document to me then i got email, say i did not do all of them when they did not even send all i need in first palace then i had to call back and it 4 call for them to...

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they sent out my policy ok but when i went to claim they did not sent out all right document to me then i got email, say i did not do all of them when they did not even send all i need in first palace then i had to call back and it 4 call for them to get it right. then i had to get my DR to sing and stamp the form then i got a new email say the dr did not sing it when he did it going to be 25 days before i get my money back.if i do i would not use cover wise for any thing.because they take there time and do not send out right info for you they give you run a round when you need to clam. very very bad.

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21st June 2016

Ripped Off By Lying Claim Line Staff

It all looks good until you make a claim. I called Coverwise Claim Line twice and was told blatant lies and deliberately mislead by two different members of staff. This resulted in my insurance claim being rejected and I lost £400. Coverwise work ...

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It all looks good until you make a claim. I called Coverwise Claim Line twice and was told blatant lies and deliberately mislead by two different members of staff. This resulted in my insurance claim being rejected and I lost £400. Coverwise work with AXA who are also awful. Please avoid to save yourself being ripped off too.

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6th April 2016

Travel Insurance

Jose A C Calado Yes they're are the must disgusting insurance company , been in Spain last week all our documents are stolen and they refuse to pay saying we shall not carry the documents. Shame is the Government not do nothing about this kind of...

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Jose A C Calado Yes they're are the must disgusting insurance company , been in Spain last week all our documents are stolen and they refuse to pay saying we shall not carry the documents. Shame is the Government not do nothing about this kind of company's let theme been on market stolen money from people would feel protect if something happening and they belongs to AXA insurance company

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16th November 2015

Quick and easy service at a competitive price.. However no discount for loyalty

Quick and easy sign up and system, at a great price. I have used Coverwise 3 times now! However, I would like to be rewarded for my loyalty, and although the rates are still great! They have not gone down year on year as I would like. Still a great...

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Quick and easy sign up and system, at a great price. I have used Coverwise 3 times now! However, I would like to be rewarded for my loyalty, and although the rates are still great! They have not gone down year on year as I would like. Still a great customer experience.