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Coverwise: Annual Travel Insurance reviews

1.91
Based on 67 reviews, last reviewed 21st Apr 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
15%
See only 4 star reviews
9%
See only 3 star reviews
4%
See only 2 star reviews
1%
See only 1 star reviews
71%

Latest highest rating:

4

I have used Coverwise for many years for basic low c... I have used Coverwise for many years for basic low cost annual travel insurance. Its cost competitive and simple to get a quote. Reviewed on: 9th September 2025
Macone's avatar
Macone

Latest lowest rating:

1

Waste of money 0/5 Waste of money. Cheap for a reason, you're better off buying a lottery ticket, more chance of a payout, make you jump through hoops and fill in endles... Read more Reviewed on: 21st April 2026
Gavin B's avatar
Gavin B

About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Coverwise travel insurance reviews can help you find out what other travellers have to say. You can also write your Coverwise travel insurance review too!

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Coverwise Annual Travel Insurance reviews (67)

Do not answer calls

1
Just sat on hold for 2 hours. I'm sure if I called to make payment I'd be straight through. Reviewed on: 21st February 2022

Appalling customer service if you need to make a claim

1
It may be cheap but they are useless if you need to claim. Constantly fobbed off. Reviewed on: 5th January 2022

Emergency medical assistance number did not work

1
I had an accident and I called the medical assistance line once I had been given pain relief and felt a little better. The line was out of order. I tried multiple times whilst at the hospital. I called U.K. offices who said they were aware there was a fault on the line and they would email them but no guarantee they would call me back. I went on Twitter to the underwriters. I emailed cover wise. Nothing. We decided to go back to the airport and call again from there. Eventually the line was ‘working’ however, I called twice and was waiting over 48 minutes each time and no one answering. If it hadn’t been for the kindness of strangers , the staff at Keflavik airport we would have been stuck. My husband put everything on his credit card - we were unable to get advice or any assistance. It was frightening. Reviewed on: 4th January 2022

Avoid like COVID-19.

1
Any good reviews for coverwise is simply due to ease of buying and price ...Please read their claims reviews ,after all that's THE most important part of any insurance . You will then realise on EVERY review site they get 1 star as you can't give lower . You are paying for a insurance in name only ! Good luck if you have the misfortune to need a claim . Like me it's a life lesson in checking the fine print and reviews of their claims procedure . Don't be fooled by reviews which are based solely on price and ease of ordering as you will be sorry you did.!! Reviewed on: 19th November 2021

Be aware of excess waivers

1
Coverwise's doesn't make it obvious, but comes with excess waiver for medical bills of £125 per claim. This means seeing a doctor on vaccation for small medical incidents, which are the majority a traveller regularly encounters, will likely not being covered. Better invest a bit more and get a more profound cover, otherwise this travel insurance seems useless for most. Reviewed on: 30th October 2021

Avoid at all cost

1
Make sure you untick the 'roll over' button because they will dip into your pocket without telling you and should you have the misfortune of having to speak to them - they are the rudest. Reviewed on: 27th January 2021

Avoid. Unprofessional, poor customer service. Every possible reason to delay claim resolution

1
Ongoing claim since end of July. Every step is delayed at any possible matter, every time calling for an update is later/tomorrow, still assesing. Unable to escalate to manager. Shame i can't rate 0 star Reviewed on: 13th January 2021

Easy and trustable

5
Process is very easy and it's a company on which I have a 100% trust. Reviewed on: 21st July 2019

Great experience

5
I had a great experience with Coverwise, the purchase process was easy and staright forward so I could focus on my trip planning. Also, the price was low for a decent travel insurance policy. 5 Stars! Reviewed on: 25th June 2019

Good prices for insurance

3
If you are looking for competitive price travel insurance try coverwise. I could nt find cheaper policy even with pre existing medical conditions. Reviewed on: 14th August 2017

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