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Coverwise: Annual multi-trip travel insurance reviews

Name: Annual multi-trip travel insurance
Rating: 3.64 (75 reviews)

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3.64

Based on 75 reviews, last reviewed 11th Sep 2026

600% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

21%

63%

Latest highest rating:

4

Used Coverwise for many years. Used Coverwise for many years. Simple and low cost cover. Reviewed on: 2nd September 2026

Latest lowest rating:

2

Not if your health changes I had a changed in my health and sent them an email about it asap, because I wanted a paper trial. I expected them to arrange a call to discuss but th... Read more Reviewed on: 11th September 2026

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About this product

The Coverwise annual multi-trip travel insurance policy has a choice of cover levels for different travel plans and budgets.

Policies last for 12 months and can be used for personal or business travel. The maximum length you can be covered for with Coverwise annual multi-trip policies varies depending on the level of cover you choose.

Coverwise annual multi-trip travel insurance policy reviews help you find out what it’s really like to be a customer. If you’ve used Coverwise before, you can also leave a review and share your experience.

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Coverwise Annual multi-trip travel insurance reviews (75)

Couldn’t ask for more!

I’ve used cover wise as my annual insurance provider for 5 years. They always provide me with the best rates and respond within a timely manner. Reviewed on: 5th September 2025

Avoid Coverwise at All Costs. A Complete Nightmare!

If I could give Coverwise zero stars, I would. It has taken them FOUR MONTHS to review my claim, dragging me through endless hoops, requesting document after document, many of which I provided multiple times. And after all that? They had the audacity to decline my claim based on pure speculation! No real evidence, just their own made-up reasoning to avoid paying out. Their customer service is a joke. Slow, unhelpful, and dismissive. Every time I called, I got a different answer or was told to "wait 5 to 10 business days." I’ve never dealt with such an unprofessional and dishonest company in my life. I've been covered by many travel insurance companies before and never had such a bad experience. This entire process has been stressful, time-consuming, and frankly, a scam. Save yourself the frustration and DO NOT USE COVERWISE. They will take your money happily but won’t be there when you actually need them. Absolutely disgraceful! Reviewed on: 12th March 2025

BUYER BEWARE DO NOT USE THIS COMPANYTerrible custom...

BUYER BEWARE DO NOT USE THIS COMPANY Terrible customer service. No empthy, no support while abroad. Claim refuse no reason given and not answering emails, waiting on complaint process to finalise then reporting to OMBUDSMAN BRYER BEWARE Reviewed on: 19th December 2024

WARNING-BEWARE-AVOID!!!

This is a warning to others so that they don’t have the problems we have had with Coverwise/AXA travel insurance. Their pre-existing conditions are not clear, providing false information. We made a claim as I was very unwell with a serious condition and could not travel. However, because I had been treated for a small rash around my mouth the previous year (2023), which cleared up after 2 days of using ointment, they are treating this as a pre-existing condition for a policy I took out with them in 2004. Please be sure to inform them if you get a spot at the end of your nose, or a bout of earache, or any minor/temporary problem as they will not honour your claim. Besides this, they are rude, speak over you, send badly/misspelt correspondence and due to the dialect and call quality it makes communication impossible. The evidence they request to support the claim is never satisfactory and each request they make for further information differs, making the whole process a shambles. Mickey Mouse, unprofessional company, steer clear for your own good. They make you believe you are travelling with peace of mind but it is the complete opposite. Reviewed on: 8th November 2024

Good enough!

Clear messaging and easy to understand but long to claim and old clunky website Reviewed on: 11th September 2024

Affordable annual cover

Affordable annual cover, appears to cover the basics but nothing more. Significant excess and exclusions if I was forced to have to use it, but useful reassurance as a last resort. Reviewed on: 4th September 2024

Easy and Affordable

Auto-renews annually so no faff, emailed in advance in case you wish to cancel Reviewed on: 4th September 2024

Overall good.

Overall good. Excellent customer service. Reviewed on: 4th September 2024

Quick and easy

Relatively quick and easy claiming process, and good value for money in terms of multi trip insurance! The insurance was easy to buy. Reviewed on: 4th September 2024

I have used Coverwise travel insurance for many years.

I have used Coverwise travel insurance for many years. They offer competitive pricing for single annual worldwide travel. Easy to use quotes and website. Reviewed on: 4th September 2024

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