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Coverwise: Annual Travel Insurance reviews

Name: Annual Travel Insurance
Rating: 3.58 (70 reviews)

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3.58

Based on 70 reviews, last reviewed 17th Jul 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

19%

67%

Latest highest rating:

5

Policy covers exactly my needs and I don't pay extra... Policy covers exactly my needs and I don't pay extra for things I'm not looking for Reviewed on: 17th July 2026

Latest lowest rating:

1

Waste of money 0/5 Waste of money. Cheap for a reason, you're better off buying a lottery ticket, more chance of a payout, make you jump through hoops and fill in endles... Read more Reviewed on: 21st April 2026

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About this product

Do you buy travel insurance before going abroad? There are hundreds of different travel insurance policies on the market, all designed to help you stay protected while travelling...and giving you piece of mind, whether you're enjoying a sun swept beach or on an adverture-packed holiday. But with so many different policies to choose from, finding the right policy for you can be quite confusing. Reading our Coverwise travel insurance reviews can help you find out what other travellers have to say. You can also write your Coverwise travel insurance review too!

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Coverwise Annual Travel Insurance reviews (70)

Cheap and cheerful

I have used Coverwise for two years in a row for travel insurance. It is easy to understand what is included in the policy, and I was able to change policies this year when an unexpected trip came up, without much fuss. Reviewed on: 17th August 2023

Affordable cover

I have used them for many years. Good and simple. Reviewed on: 12th August 2023

Easy and great value

Easy to complete and great value cover. Used by all the family and repeat purchases. Reviewed on: 8th August 2023

Easy process reasonable price

Very easy process for taking out insurance, reasonably priced for what it was but make sure to check the fine print as cancellations due to strikes wasn’t included if the strikes had already been announced. Many insurers have this term but not all, so I ended up taking out a second insurance policy with another company for my first trip to cover planned strikes Reviewed on: 8th August 2023

Just don't do it

Still waiting to get my refund, the fracture has healed but the anxity coverwise has caused hasn't. Just don't use them. Reviewed on: 27th July 2023

Cover wise and AXA - travel insurance scamming companies

Terrible companies bought travel insurance with coverwise who use AXA as their provider. Missed flights due to contracting a norovirus just before return flights to uk from S.A and had to rebook also was travelling with a baby. Contacted the insurance claim line to ask what was required and to start a claim, provided everything they asked for doctors reports, flight cancellations confirmation, flight rebooking details. On return to uk they then asked for access to SA clinical records and access to my UK GP’’s records which I signed and agreed,. They then came back weeks later saying I needed a GPs letter saying I was fit to travel when I left and returned ? Provided that at my cost £50 and heard nothing for weeks, contacted them and they said it was delayed, then they said two weeks later they didn’t know why it was delayed that I should file a complaint if I don’t hear in 10 days, didn’t hear from them contacted them and they David it was with the medical team and I should have an outcome decision shortly, nothing heard for two week contacted again and now they say they want the last 5yrs of my GPs records again ( for contracting a norovirus) at a further cost of £50 not initially asked for with no reason as to why it’s required. These are terrible companies who should be closed down by the insurance ombudsman they are scammers who try to put off anyone making a claim and delay them to the point of giving up. Reviewed on: 25th July 2023

7 Months and waiting just to get one night in a hotel paid out!

They are cheap for a reason. 7 months of calls and emails and still no pay-out. Avoid them and parent group AXA. Now renewed with AVIVA for peace of mind. Reviewed on: 20th January 2023

If I could give 0 stars I would

Impossible to get hold of, make you fill multiple forms, just to decline your claim with no reasoning and when you contact for further elaboration you just get ignored. Flight cancelled, had to re-book another one for the next morning, out of pocket for an over night hotel at airport and a one night stay in Mallorca we couldn't use. Will never use again, and wouldn't recommend to anyone. Don't waste your money! Reviewed on: 19th December 2022

Shambolic

Coverwise direct me to AXA. AXA direct me to Coverwise.. endless phone calls getting nowhere. What should be a straightforward travel claim has taken so much time I’ve now given up. Opaque process, shockingly poor customer service (if you’re lucky enough to speak to a human, as opposed to an automated response). It’s clear this insurance company make money by having an inadequate claim system which puts customers off from claiming. I will be cancelling our travel insurance policy. I never leave reviews but felt compelled to share our experience to warn others. Reviewed on: 8th November 2022

What a dire company

I would have given no stars. I have sent every possible piece of paperwork for a claim on my travel insurance. They dont answer emails or phones. Ive sent numerous claims forms for the same claim, still nothing. This has now been 4 months since i originally made the claim. DONT bother with them they are a toal shambles. Reviewed on: 19th October 2022

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