Write a review

Darlington Building Society: Savings reviews

Name: Savings
Rating: 4.91 (10093 reviews)

View other Darlington Building Society products

4.92

Based on 10,093 reviews, last reviewed 30th Mar 2025

41% increase in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Great service I am in the third year of a three year ISA which has given a top rate. The communications from Darlington BS keep me well informed and I have updated ... Read more Reviewed on: 30th March 2025

Latest lowest rating:

1

In branch service review I used to use the Yarm branch on a Saturday. I was very angry when the branch opening times changed. There are nearly always long queues at the Darlin... Read more Reviewed on: 19th February 2025

Verified source

Read all reviews See your review

About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (10093)

Review of the Darlington Building Society, Savings:

All the help I needed with an ISA

I contacted the Society using the local phone number on the website, and spoke to Simon McCabe about an ISA. He was very helpful and talked me through the whole process of applying for an ISA online, and transferring funds from a previous ISA. Although it took a little while, he was very patient and polite, and guided me through the whole processes. Nothing was too much trouble, and he was able to advise me to move the funds from the previous ISA, which had a lower interest rate, in order to take advantage of the better interest rate in the new ISA. He also helped me to set up an online account so that I can easily keep track of the money I've invested with DBS. He was knowledgeable and very helpful. Top marks! Reviewed on: 20th March 2025

Great service

I am in the third year of a three year ISA which has given a top rate. The communications from Darlington BS keep me well informed and I have updated my savings with added interest annually. The staff are friendly, knowledgeable, efficient and informative Reviewed on: 30th March 2025

Good local Building Society

High street branches. Easy to use online Reviewed on: 29th March 2025

initial issues but resolved

there were some website issues to opening the account but customer service was helpful. love the user interface as is big font and well designed Reviewed on: 29th March 2025

Great Service

Always great service, friendly, helpful staff both in branch and over the phone. Simple easy to use, website. Makes it easy to do online money transfers etc. Would definitely recommend Darlington Building Society. Reviewed on: 28th March 2025

Easy access with Darlingtonline.

I have a number of accounts with DBS from instant access to fixed rate bonds. I like the way I can do all my transactions via Darlingtonline, the online service. Reviewed on: 28th March 2025

Excellent customer service

Staff are helpful, knowledgable and professional. Customer service is always excellent both in person and on the phone. Reviewed on: 28th March 2025

Transfering our ISA.

We needed advice regarding transfering our ISA.The staff at the Stockton branch were all very friendly knowlegable and professional which gave us great confidence that our money would be safe.The process of transfering our ISA's was very easy ,Kerry our adviser was very approachable and we felt she knew everything we needed. Reviewed on: 28th March 2025

Satisfied customer.

My husband and I have been savers/borrowers since 1979. Throughout our early years as mortgage payers the building society has been exemplary in their dealings with us and even went out of their way to help us through a particularly hard time. The staff are always friendly and welcoming. Thank you Darlington Building Society for your past and continued help and service to us. Reviewed on: 28th March 2025

Friendly face to face local shop service with conven...

Friendly face to face local shop service with convenient opening times, savings rates are good with variety of accounts suitable for everyone and most importantly for me personally a good old passbook Reviewed on: 28th March 2025

Have used the Society for years and found them to be...

Have used the Society for years and found them to be excellent. Reviewed on: 28th March 2025

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Everyday e-Saver
from first direct 4.63 from 12 reviews
Easy Saver
from TSB 3.18 from 20 reviews
Savings
from London Community Credit Union 1.71 from 4 reviews

There's still more to see!

Darlington Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub