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Darlington Building Society: Savings reviews

4.91
Based on 10,454 reviews, last reviewed 4th May 2025
30% increase in 5 star reviews
in the past 90 days
250% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Local office in Guisborough is excellent with helpfu... Local office in Guisborough is excellent with helpfull friendly staff Reviewed on: 4th May 2025
David E's avatar
David E

Latest lowest rating:

1

Poor customer service Account opened for years, only when requesting to close are asked for id. Should this not have been done at the start when the account was opened? Why... Read more Reviewed on: 4th May 2025
Donna's avatar
Donna

About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (10454)

Review of the Darlington Building Society, Savings:

Yarm Branch review

5
Bigger table would be better and a printer in the interview pod Reviewed on: 28th April 2019

Change of email

5
Online customer service was really helpful when email changed. Reviewed on: 18th April 2025

Staff in our local branch in Northallerton are lovel...

3
Staff in our local branch in Northallerton are lovely, really welcoming and helpful Reviewed on: 18th April 2025

They do what I want and they are local to me.

5
They do what I want and they are local to me. I want to support a local mutual Reviewed on: 18th April 2025

Fixed rate ISA

5
Couldn’t have been easier opening a fixed rate isa online, at the start of the new tax year. Easy to open with clear instructions and an excellent rate for a fixed term of 3 years in the current climate. Reviewed on: 17th April 2025

Helpful and knowledgeable staff

5
I have always found the staff to be very knowledgeable and willing to help and explain matters. Nothing too much trouble. Account types and interest rates explained in a way that anyone could understand. Reviewed on: 17th April 2025

Opening a cash ISA account made easy

5
Opened a fixed rate cash ISA account online and found the whole experience to be straight forward and hassle free. The online guidance was clear and answered all of my questions regarding the transfer of funds into this account and the options available on interest payments. Reviewed on: 17th April 2025

Darlington Building Society

5
Easy to do business with. Use their website and on-line service. Reviewed on: 17th April 2025

The service is excellent and staff very helpful

5
The service is excellent and staff very helpful Reviewed on: 17th April 2025

I have saved with darlington building society since...

5
I have saved with darlington building society since I was a school leaver and starting my first job as an office junior. One of the solicitors told me to always go to a building society as a bank could always crash Reviewed on: 17th April 2025

Customer service

5
Staff very friendly and helpful, always advise about changes Reviewed on: 17th April 2025