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Darlington Building Society: Savings reviews

4.92
Based on 10,102 reviews, last reviewed 3rd Apr 2025
51% increase in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Great local building society, who I trust Great local building society, who I trust with my money. Reviewed on: 3rd April 2025
Vicky's avatar
Vicky

Latest lowest rating:

1

In branch service review I used to use the Yarm branch on a Saturday. I was very angry when the branch opening times changed. There are nearly always long queues at the Darlin... Read more Reviewed on: 19th February 2025
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About this product

Darlington Building Society savings reviews can help you to find out more about life at Darlington Building Society. How easy is it to contact Darlington Building Society? And how friendly are they? Our Darlington Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Darlington Building Society Savings reviews (10102)

Review of the Darlington Building Society, Savings:

Excellent customer service

5
Staff are helpful, knowledgable and professional. Customer service is always excellent both in person and on the phone. Reviewed on: 28th March 2025

Friendly staff quick and efficient and knowledgeable...

5
Friendly staff quick and efficient and knowledgeable always go above and beyond for a great experience customer focused Reviewed on: 27th March 2025

Have saved with DBS for many years,their interest ra...

5
Have saved with DBS for many years,their interest rates are one of the best on offer. Reviewed on: 27th March 2025

Continuous excellence!

5
I have been with the DBS for over forty years, using several branches. A consistent theme is the excellent customer service. It is engaging but not intrusive. Staff go out of their way to help customers. Reviewed on: 27th March 2025

Staff are always very friendly and helpful

5
Staff are always very friendly and helpful Reviewed on: 27th March 2025

Its local and staffed by good people.

5
Its local and staffed by good people. Reviewed on: 27th March 2025

Very helpful and efficient staff

5
Very helpful and efficient staff Reviewed on: 27th March 2025

Branches with staff.

5
Branches with staff. In person service. Reviewed on: 27th March 2025

Great branch service

5
Great branch service with good advice. Reviewed on: 27th March 2025

Interest Rate Loss

4
I went 'online' to renew our maturing Fixed Rate Saver. After completing most of the application form, I found that it did not allow me to open as a joint account, as my maturing account. I rang them and they said I would have to go into a branch to sort. In doing this, and the few days it took, I lost. 0.25% on the interest rate on a 2 year term. Reviewed on: 27th March 2025

A Building Society We Want

5
Welcoming, pleasant, knowledgeable staff. Retaining high street presence with physical passbook. Reviewed on: 27th March 2025

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