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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.75 (760 reviews)

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4.84

Based on 760 reviews, last reviewed 8th Apr 2025

773% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

84%

11%

Latest highest rating:

5

DBS helped me when no one else would Darlington Building Society helped me get a mortgage when no one else would. I was going through a divorce and they were so understanding and sympathe... Read more Reviewed on: 8th April 2025

Latest lowest rating:

2

Dissatisfied I always rated darlington high but I've never missed one payment and when I ask for a small amount to generate my kitchen because of my age I was deni... Read more Reviewed on: 7th April 2025

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About this product

Are you hoping to purchase your dream home? Finding the right mortgage product is an important step of the journey. Check out our Darlington Building Society mortgage reviews to learn what customers have to say about the lender.

Darlington Building Society is a mutual organisation, providing a range of mortgage products. Be confident that you understand the terms, conditions and interest rates before taking out a mortgage product. If you’re unsure, always contact the lender or an independent advisor.

Are you interested in Darlington Building Society mortgages? Gain valuable insight into the Society by reading the reviews on Smart Money People. Find out why customers chose Darlington Building Society and how satisfied they’ve been with their decision. Learn more about the team at Darlington Building Society and how supported borrowers have felt throughout their mortgage term. All of this and more can be found in our Darlington Building Society mortgage reviews.

Did you purchase your home with a Darlington Building Society mortgage? Share your experience with others by writing an honest review. Tell us what mortgage product you have and if you have been satisfied so far. Did you secure a mortgage with Darlington Building Society after struggling with other lenders? How well has the Society kept in touch with key mortgage news and changes? Would you recommend the lender to family and friends? Write a Darlington Building Society mortgage review today.

Darlington Building Society Mortgages reviews (760)

Review of the Darlington Building Society, Mortgages:

Very poor all round experience

We applied for a mortgage at and was told that we passed for mortgage only to be told at last minute before completion that we now been tuned down, so they strung use along very poor service Reviewed on: 7th October 2016

Good, all very good, would recommend

Good, all very good, would recommend Reviewed on: 7th April 2025

Have been with Darlington for several years.

Have been with Darlington for several years. I’m a customer who resides overseas, I have had no problems communicating with the team , easy , understanding and patient each time. Have been able to maintain repayments to a affordable amount through the continued refinancing offers Reviewed on: 7th April 2025

It as very helpful the advisor us knowledge

It as very helpful the advisor us knowledge Reviewed on: 7th April 2025

Mortgage renewal process made simple.

Mortgage advisor staff we’re excellent, informative and helpful in assisting my fixed mortgage rate renewal. Reviewed on: 7th April 2025

Effortless from day one.

Effortless from day one. Response and resolution within a few simple questions Reviewed on: 7th April 2025

I'm quite happy

At the moment I'm quite happy and comfortable with it. They offered us a very reasonable price. Reviewed on: 7th April 2025

Excellent staffing and great support.

Excellent staffing and great support. Reviewed on: 7th April 2025

Great building society for first time buyers!!

We were first time buyers and got our mortgage the DBS and they sent everything across and all communication was clear and really helpful to us as first time buyers. Plus the product fee wasn’t as ridiculous as some of those bigger banks! Reviewed on: 7th April 2025

Out of the ordinary mortgages & customer service

We went with Darlington because they were recommended by our broker for providing 'out of the ordinary' mortgages - which suited us! They have since provided not only a good product but excellent customer service with very helpful people to answer and queries we have had. Reviewed on: 7th April 2025

Always great rates over the full term of my mortgage...

Always great rates over the full term of my mortgage and staff are always very helpful and polite at the other end of the telephone. Reviewed on: 7th April 2025

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