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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (902 reviews)

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4.84

Based on 902 reviews, last reviewed 8th Oct 2025

11% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

The staff were extremely helpful with helping sort a... The staff were extremely helpful with helping sort a last minute mortgage, particularly Linda, Louise and Sehreena. They went above and beyond to help... Read more Reviewed on: 8th October 2025

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Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (902)

Darlington BS excellent service by far

Darlington Building Society have come as a boon to us at the right time. We got our 1st house mortgage approved by them when none of banks were ready to pitch in! Always been a great service working with representatives of DBS. Cheers to team. Reviewed on: 17th April 2025

1st time buyer and Darlington have made it all very...

1st time buyer and Darlington have made it all very simple, Easy to get hold of when I needed them from start to finish and offered me the best deal. Reviewed on: 17th April 2025

Seamless to deal with.

Seamless to deal with. Always a person to speak to, and always great service. So much better than the endless automated robots at other banks. Reviewed on: 17th April 2025

No issues

I never had issues and when I contacted the customer service team they were polite and helpful. I would just say to improve the email communication as before I called a sent several emails and never had a response but once I called every thing was sorted Reviewed on: 17th April 2025

a very pleasant journey

It has been a very pleasant journey so far. Very good rates and extremely professional team. Reviewed on: 16th April 2025

Have had a lovely experience from start to finish wh...

Have had a lovely experience from start to finish when applying for my Mortage Reviewed on: 16th April 2025

Clear explanations and supportive staff.

Clear explanations and supportive staff. Reviewed on: 16th April 2025

Excellent customer service , amazing rate charges.

Excellent customer service , amazing rate charges. would definitely recommend!. Reviewed on: 16th April 2025

All staff friendly, knowledgeable about products.

All staff friendly, knowledgeable about products. Nothing is to much trouble. Excellent customer service. Reviewed on: 16th April 2025

Fab service for mortgages and easy to contact

Fab service for mortgages and easy to contact Reviewed on: 16th April 2025

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