Write a review

Newsletter

Go to business site

Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (970 reviews)

View other Darlington Building Society products

4.77

Based on 970 reviews, last reviewed 3rd Sep 2026

38% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

10%

Latest highest rating:

5

First Time Buyer - Ann I honestly cannot recommend Ann enough. I came to her after a previous experience with another mortgage advisor had left me feeling hopeless and convi... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026

Visit provider site Read all reviews Write a review

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Darlington Building Society Mortgages reviews (970)

All was ok and thats all i have to say.

All was ok and thats all i have to say. Thank you. Reviewed on: 31st January 2026

Four years ago we were looking for an affordable mor...

Four years ago we were looking for an affordable mortgage, although working many companies wouldn’t lend to us. Our home was a RTB and we could buy with 50% off which was amazing . It wasn’t just a house with lots of land it was a forever home. I was born in our property and wanted to secure the future for my son to ensure he had a roof over his head if anything was to happen to me. Darlington building society have great customer service, the staff are knowledgeable and very helpful. In 2025 we renewed another fixed rate mortgage. The process was very quick and efficient. We live in north east Derbyshire which is miles away from Darlington building society . Darlington gave us good rates. Thank you to Darlington for helping us secure a future for my family. Nobody else had lived in this house from first being built, so for me it was important to keep this property in our family. I will always be grateful to Darlington. I will always highly recommend The Darlington Building society. Reviewed on: 30th January 2026

Beyond the usual box ticking the best of British!

Darlington provided a mortgage when I and my income didn't 'tick the box' saving a much loved home, with understanding, competent customer service. They are also a genuine building society rooted in their local community. Reviewed on: 29th January 2026

Brilliant Mortgage Service

I have just gained a new mortgage with Darlington, the process could not have been easier. Clarity of process from start to finish and we have been kept informed all the way as to what was happening and when our payments would be. No hassles just great service and product, I would strongly recommend Darlington. Reviewed on: 29th January 2026

Everything has already been smooth and straightforwa...

Everything has already been smooth and straightforward with Darlington Bank. I've never needed to contact them for help as everything just happens as it should. Reviewed on: 29th January 2026

Always at the top of their game!

I do not tend to make that many physical visits to the Darlington branch, but whenever I do, I never consider it to be a chore, as I know that from walking through the door I will be treated courteously and professionally at all times. That instils in me, the confidence to know that I am dealing with, and that I am part of, one of the best financial businesses in the North-East of England. Reviewed on: 29th January 2026

Happy customer

We built our own house. Darlington was helping with every stage of process Reviewed on: 29th January 2026

Thank you for hearing me.

I reached out to Darlington BS when having difficulty getting a mortgage after being told I would have to accept an adverse credit mortgage at higher rates. I did not have adverse credit other than a dispute with an energy company that was with the ombudsman, but was being turned down by lenders even my own bank that could see my credit history and finance management. It was demoralising. My friend told me how Darlington BS had listened to her and gave her a standard mortgage so I contacted them. They asked me to provide a full credit report and their underwriters would make a decision, and fortunately found in my favour providing me with a good mortgage and faultless communication and help. I have recommended them to many people since. Thank you DBS. Reviewed on: 29th January 2026

Excellent customer service.

Excellent customer service. Contacted me weill ahead of the end of Fixed Term Mortgage and offered me a new Fixed Rate. Very pleased with the new rate. Reviewed on: 29th January 2026

They were able to get me my morgage even though I wa...

They were able to get me my morgage even though I was an older customer Reviewed on: 29th January 2026

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Santander 3.38 from 194 reviews
Mortgages
from Atom Bank 4.15 from 50 reviews
Tracker Rate Mortgage
from Nationwide 4.55 from 33 reviews

Want to see more from Darlington Building Society?

Savings
from Darlington Building Society 4.86 from 12535 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub