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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (898 reviews)

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4.84

Based on 898 reviews, last reviewed 20th Aug 2025

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

85%

10%

Latest highest rating:

5

All of your staff are very professional and polite why All of your staff are very professional and polite why Reviewed on: 20th August 2025

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (898)

Very efficient without any hassle.

Very efficient without any hassle. Reviewed on: 17th April 2025

Excellent customer service.

Excellent customer service. Always very helpful and polite. Competitive products. Reviewed on: 17th April 2025

Easy, smooth & reliable

An easy, smooth & reliable service, I am so impressed. I had unusual circumstances and am thankful Darlington worked with me for my mortgage. Reviewed on: 17th April 2025

Very helpful in all aspects.

Very helpful in all aspects. Quick and easy to deal with. Reviewed on: 17th April 2025

Great experience with Darlington Building Society!

Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recommend for a stress-free mortgage! Reviewed on: 17th April 2025

Mortgage Review

It was all done on line or telephone - easy process Reviewed on: 17th April 2025

Darlington BS excellent service by far

Darlington Building Society have come as a boon to us at the right time. We got our 1st house mortgage approved by them when none of banks were ready to pitch in! Always been a great service working with representatives of DBS. Cheers to team. Reviewed on: 17th April 2025

1st time buyer and Darlington have made it all very...

1st time buyer and Darlington have made it all very simple, Easy to get hold of when I needed them from start to finish and offered me the best deal. Reviewed on: 17th April 2025

Seamless to deal with.

Seamless to deal with. Always a person to speak to, and always great service. So much better than the endless automated robots at other banks. Reviewed on: 17th April 2025

No issues

I never had issues and when I contacted the customer service team they were polite and helpful. I would just say to improve the email communication as before I called a sent several emails and never had a response but once I called every thing was sorted Reviewed on: 17th April 2025

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