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Darlington Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.77 (970 reviews)

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4.77

Based on 970 reviews, last reviewed 3rd Sep 2026

38% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

86%

10%

Latest highest rating:

5

First Time Buyer - Ann I honestly cannot recommend Ann enough. I came to her after a previous experience with another mortgage advisor had left me feeling hopeless and convi... Read more Reviewed on: 3rd September 2026

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026

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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (970)

We have been very well look after

We have been very well look after Reviewed on: 27th February 2026

Simple and straight forward

Always easy to deal with and explain in easy to understand language Reviewed on: 27th February 2026

Working with Darlington was a pleasure

Working with Darlington was easy straight forward and they helped us through the whole process. Throughly recommended Reviewed on: 27th February 2026

When others say no go to Darlington

When others say no go to Darlington Reviewed on: 27th February 2026

Absolute legends and experts on mortgage

Absolute legends and experts on mortgage Reviewed on: 27th February 2026

Remortgage enquiry

Recently remortgaged buy to let. Staff were very helpful when I telephoned with a query talking through the various options. The experience was a very pleasant one which was undertaken with speed and efficiency Reviewed on: 27th February 2026

Darlington was the only Building society to support...

Darlington was the only Building society who supported me as a foster parent to access a mortgage. The way we are paid makes it notoriously difficult for us to access a mortgage. We are seen as too high risk because of the nature of our work. I’ve been with the Darlington for 9 years and continued to foster, my youngsters love the house. Reviewed on: 27th February 2026

My experience with the Darlington

My experience with the Darlington has only been positive. The products and services offered are competitive and the staff extremely helpful and friendly. always a pleasure to speak to. Whenever I have had a query it is dealt with efficiently and a personal email sent to confirm any action. Couldnt ask for any more. Reviewed on: 7th February 2026

Not thorough, waste of my time

I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed it because the value of the property it too low. This should've been checked before I instructed solicitors, and before I paid the valuation fee. The whole process was a huge waste of my time and wouldn't have occurred if they'd just read my application in the first place (which I repeatedly asked my mortgage advisor to do). I am being refunded the valuation but I'm most upset about the waste of my time, and the potential of losing the house I am trying to purchase. Reviewed on: 4th February 2026

Nothing much but no concern, just only concerned abo...

Nothing much but no concern, just only concerned about the rate which seems high, this needed to be reviewed Reviewed on: 1st February 2026

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