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Darlington Building Society: Mortgages reviews

4.77
Based on 965 reviews, last reviewed 30th Jun 2026
68% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

10/10 service Very easy to speak to customer services. Provided with the right mortgage with ease Reviewed on: 30th June 2026
G H's avatar
G H

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Mortgages now

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Darlington Building Society Mortgages reviews (965)

With this bank I have my mortage and I am very happy...

5
With this bank I have my mortage and I am very happy because thay give me loan and with no problem,this is the best think what I been have done. Reviewed on: 27th February 2026

Fab experience

5
Any dealings with the Darlington have been a pleasure and they are very helpful indeed Reviewed on: 27th February 2026

My self build mortgage is arranged through BuildStor...

4
My self‑build mortgage is arranged through BuildStore, but I often find myself contacting Darlington Building Society directly, as it is much easier to speak with them one‑to‑one. The service and communication I receive from Darlington are consistently clearer, quicker, and more helpful. It’s a shame I can’t deal with them directly for the whole process, as it would remove the need for an intermediary and make the experience far more efficient. Reviewed on: 27th February 2026

Incredible Customer Service

5
I have been with Darlington for an initial 3 years, I am so impressed by all the team and what Darlington offers to its customers I decided to tie in for a further 5 years. the team made the transition so easy and equally the remortgage for 5 years Reviewed on: 27th February 2026

Brilliant service and fast decision on our mortage w...

5
Brilliant service and fast decision on our mortage we will definetly recommend to our friends and family Reviewed on: 27th February 2026

We have been very well look after

5
We have been very well look after Reviewed on: 27th February 2026

Simple and straight forward

5
Always easy to deal with and explain in easy to understand language Reviewed on: 27th February 2026

Working with Darlington was a pleasure

5
Working with Darlington was easy straight forward and they helped us through the whole process. Throughly recommended Reviewed on: 27th February 2026

When others say no go to Darlington

5
When others say no go to Darlington Reviewed on: 27th February 2026

Absolute legends and experts on mortgage

5
Absolute legends and experts on mortgage Reviewed on: 27th February 2026

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