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Darlington Building Society: Mortgages reviews

4.77
Based on 970 reviews, last reviewed 3rd Sep 2026
38% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

First Time Buyer - Ann I honestly cannot recommend Ann enough. I came to her after a previous experience with another mortgage advisor had left me feeling hopeless and convi... Read more Reviewed on: 3rd September 2026
Georgia C's avatar
Georgia C

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (970)

Via a mortgage broker

4
Communication could have been better when we ring up for info Reviewed on: 30th January 2017

Via a mortgage broker

5
A good rate, both simple and fair Reviewed on: 30th January 2017

Via a mortgage broker

4
Very quick once approved. Seemed to take a long time from application to approcal. Reviewed on: 29th January 2017

Used a mortgage broker

3
The turnaround on the mortgage offer was longer than the 30 days promised Reviewed on: 15th January 2017

Used a mortgage broker

4
Too early to say yet, but shorter term loans for the over seventies was the main attraction. Most contact however was through our broker in Fulwell. Reviewed on: 14th January 2017

Stockton branch review

5
Good experience so far. Would be better if we had online access Reviewed on: 6th January 2017

Redcar branch review

5
The Darlington is handy because it’s in town, and the staff are very friendly. I’ve had an account for over 50 years Reviewed on: 20th December 2016

Middlesbrough branch review

5
Had a mortgage with the Darlington many years ago, and stayed Reviewed on: 20th December 2016

Used a mortgage broker

5
From start to finish if I had any questions, there was always someone to speak to and as it was my first ever mortgages, I was told exactly what would happen and given an idea on time. Thank you - fab job! Reviewed on: 20th December 2016

Used a mortgage broker

5
Good communication during and post application process. The application form could be simplified Reviewed on: 17th December 2016

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