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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.75
Based on 959 reviews, last reviewed 16th May 2026
34% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

4

It has been awesome and amazing. It has been awesome and amazing. They have been prompt and supportive..So happy to have them has my solution bearer. Reviewed on: 16th May 2026
Adeniyi A's avatar
Adeniyi A

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (959)

Cockerton branch review

5
I have found that occasionally communication between branches and head office takes a while to filter through (in regards to mortgage retention) Reviewed on: 15th December 2016
S Wilson's avatar
S Wilson

Used a mortgage broker

5
Excellent offer and good service Reviewed on: 15th December 2016
Colin's avatar
Colin

Tubwell Row branch review

5
Come in here and no queues - can't fault it. Should give Reviewed on: 13th December 2016
Paul's avatar
Paul

Cockerton branch review

5
No problems at all. Good service. Miss machines Reviewed on: 13th December 2016
Samantha H-F's avatar
Samantha H-F

Cockerton branch review

5
Like the fact that it's near - makes it easily accessible Reviewed on: 13th December 2016
Mrs J Carter's avatar
Mrs J Carter

Used a mortgage broker

5
The time it took the underwriter to look and process our application could have been quicker, but apart from that the process was easy, kept in the loop with things and very professional! Reviewed on: 12th December 2016
Chloe's avatar
Chloe

Tubwell Row branch review

5
I recommended the Darlington to my grandson for his mortgage Reviewed on: 11th December 2016
C Partridge's avatar
C Partridge

Very poor all round experience

1
We applied for a mortgage at and was told that we passed for mortgage only to be told at last minute before completion that we now been tuned down, so they strung use along very poor service Reviewed on: 7th October 2016
andrew failes's avatar
andrew failes

Easy to deal with

5
I found the darlington to be really easy to deal and felt like they really tried to make the whole mortgage process easy. Would recommend. Reviewed on: 9th April 2016
Sam's avatar
Sam

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