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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 941 reviews, last reviewed 28th Feb 2026
357% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
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2%
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1%
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Latest highest rating:

5

Mortgage Just got a mortgage from you I find it took a long time for mortgage to go through different people Reviewed on: 28th February 2026
Dawes's avatar
Dawes

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (941)

Used a mortgage broker

5
Good communication during and post application process. The application form could be simplified Reviewed on: 17th December 2016
Dr M I Bryndal's avatar
Dr M I Bryndal

Used a mortgage broker

5
The only thing that I could suggest that would make an applicant more satisfied would be slicker communications Reviewed on: 16th December 2016
Mr. Hollingworth's avatar
Mr. Hollingworth

Cockerton branch review

5
I have found that occasionally communication between branches and head office takes a while to filter through (in regards to mortgage retention) Reviewed on: 15th December 2016
S Wilson's avatar
S Wilson

Used a mortgage broker

5
Excellent offer and good service Reviewed on: 15th December 2016
Colin's avatar
Colin

Tubwell Row branch review

5
Come in here and no queues - can't fault it. Should give Reviewed on: 13th December 2016
Paul's avatar
Paul

Cockerton branch review

5
No problems at all. Good service. Miss machines Reviewed on: 13th December 2016
Samantha H-F's avatar
Samantha H-F

Cockerton branch review

5
Like the fact that it's near - makes it easily accessible Reviewed on: 13th December 2016
Mrs J Carter's avatar
Mrs J Carter

Used a mortgage broker

5
The time it took the underwriter to look and process our application could have been quicker, but apart from that the process was easy, kept in the loop with things and very professional! Reviewed on: 12th December 2016
Chloe's avatar
Chloe

Tubwell Row branch review

5
I recommended the Darlington to my grandson for his mortgage Reviewed on: 11th December 2016
C Partridge's avatar
C Partridge

Very poor all round experience

1
We applied for a mortgage at and was told that we passed for mortgage only to be told at last minute before completion that we now been tuned down, so they strung use along very poor service Reviewed on: 7th October 2016
andrew failes's avatar
andrew failes

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