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Darlington Building Society: Mortgages reviews

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4.82
Based on 964 reviews, last reviewed 29th Apr 2026
208% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

In branch service review Straightforward an small enough to feel personal. Reviewed on: 29th April 2026
Verified source

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
Visit provider site Read all reviews Write a review

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (964)

Bishop Auckland branch review

5
Mortgage application quick and easy to understand with a response and mortgage offer Reviewed on: 2nd February 2017
Rebekah C's avatar
Rebekah C

Via a mortgage broker

5
It was really easy to talk to staff, who were really down to earth and helpful. All of the correspondence was easy to follow, and clear. Reviewed on: 1st February 2017
Cher C's avatar
Cher C

Via a mortgage broker

5
Very friendly service when applying for my mortgage Reviewed on: 31st January 2017
A Grainger's avatar
A Grainger

Mortgage broker review

4
There was some lack of clarity about the supporting documentation needed with the applications. Your account details for receipt of payments was not notified and had to be requested. Reviewed on: 30th January 2017
Henry P's avatar
Henry P

Via a mortgage broker

4
Communication could have been better when we ring up for info Reviewed on: 30th January 2017
Beth L's avatar
Beth L

Via a mortgage broker

5
A good rate, both simple and fair Reviewed on: 30th January 2017
Tim W's avatar
Tim W

Via a mortgage broker

4
Very quick once approved. Seemed to take a long time from application to approcal. Reviewed on: 29th January 2017
S Luff's avatar
S Luff

Used a mortgage broker

3
The turnaround on the mortgage offer was longer than the 30 days promised Reviewed on: 15th January 2017
Piper-Wall's avatar
Piper-Wall

Used a mortgage broker

4
Too early to say yet, but shorter term loans for the over seventies was the main attraction. Most contact however was through our broker in Fulwell. Reviewed on: 14th January 2017
Mr & Mrs Palmer's avatar
Mr & Mrs Palmer

Stockton branch review

5
Good experience so far. Would be better if we had online access Reviewed on: 6th January 2017
S McGowan's avatar
S McGowan

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