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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.77
Based on 970 reviews, last reviewed 3rd Sep 2026
38% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

First Time Buyer - Ann I honestly cannot recommend Ann enough. I came to her after a previous experience with another mortgage advisor had left me feeling hopeless and convi... Read more Reviewed on: 3rd September 2026
Georgia C's avatar
Georgia C

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (970)

Via a mortgage broker

4
Good product that suited out needs but felt the process could have been quicker (over 3 months) and feel it would have been longer had we not chased frequently. Reviewed on: 19th February 2017
J Harding's avatar
J Harding

Via a mortgage broker

5
Nicky Donahue (Branch manager at Redcar) was a star. She did all she could to progress our applicationtion and support our purchase. We can’t think any more highly of her! Reviewed on: 18th February 2017
C Fawcett's avatar
C Fawcett

Via a mortgage broker

4
We were disapponted that having phoned your offices and agreed only £18000 would be paid to Barclays that £19000 was paid. This resulted in an extra payment being paid, which is non returnable. Reviewed on: 14th February 2017
T Grimes's avatar
T Grimes

Via a mortgage broker

5
Overall our experience was a smooth process, therefore I have no recommendationns for improvement Reviewed on: 6th February 2017
G Hughes's avatar
G Hughes

Via a mortgage broker

5
Easily explained jargon, and fast correspondence Reviewed on: 4th February 2017
James B's avatar
James B

Via a mortgage broker

4
Very friendly and efficient staff Reviewed on: 3rd February 2017
J Appleby's avatar
J Appleby

Bishop Auckland branch review

5
Mortgage application quick and easy to understand with a response and mortgage offer Reviewed on: 2nd February 2017
Rebekah C's avatar
Rebekah C

Via a mortgage broker

5
It was really easy to talk to staff, who were really down to earth and helpful. All of the correspondence was easy to follow, and clear. Reviewed on: 1st February 2017
Cher C's avatar
Cher C

Via a mortgage broker

5
Very friendly service when applying for my mortgage Reviewed on: 31st January 2017
A Grainger's avatar
A Grainger

Mortgage broker review

4
There was some lack of clarity about the supporting documentation needed with the applications. Your account details for receipt of payments was not notified and had to be requested. Reviewed on: 30th January 2017
Henry P's avatar
Henry P

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