Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.82
Based on 953 reviews, last reviewed 9th Apr 2026
950% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Great and Quick Service Ann Walpole was the best, she kept me informed throughout the whole process and she was extremely responsive both by phone and email. Reviewed on: 9th April 2026
Martin B's avatar
Martin B

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
Visit provider site Read all reviews Write a review

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Mortgages reviews (953)

Mortgage broker review

5
Friendly, informative, efficient service Reviewed on: 1st April 2017
R Temple's avatar
R Temple

Bishop Auckland branch review

5
I have found Darlington Building Society to be very professional and always very helpful whenever I have needed to call them. Reviewed on: 1st April 2017
Pamela H's avatar
Pamela H

Redcar branch review

3
Slow process for a straightforward mortgage application with low loan to value ratio Reviewed on: 20th March 2017
G Johnston's avatar
G Johnston

Bishop Auckland branch review

5
Tracy was fantastic, helpful and trustworthy. We feel in safe hands with Tracy and all the staff at the Darlington Building Society Reviewed on: 16th March 2017
B Johnson's avatar
B Johnson

Mortgage review

5
Everyone was very helpful… it’s the first time we arranged the mortgage without a financial advisor. Christopher Blewitt helped enormously Reviewed on: 2nd March 2017
P King's avatar
P King

Mortgage review

4
Simple, effective implementation of my mortgage, clear and simple communication. Reviewed on: 1st March 2017
Dexter L's avatar
Dexter L

Via a mortgage broker

4
Liked the ability to talk to sb during the process, accessibility. Could be better: speed of the mortgage application - 10 year fixed rate Reviewed on: 28th February 2017
W Hide's avatar
W Hide

Via a mortgage broker

5
Our mortgage application was very easy and quick and we got a very good deal. Thank you Reviewed on: 28th February 2017
Farook S's avatar
Farook S

Via a mortgage broker

4
It’s overall a lovely experience, maybe a courtesy card from customer service could help a little more. Reviewed on: 24th February 2017
Bolayi T's avatar
Bolayi T

Via a mortgage broker

5
Finally a lender with a common sense and practical approach to lending. Not ‘computer says no’ mentality. Reviewed on: 23rd February 2017
Deborah W's avatar
Deborah W

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill