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Darlington Building Society: Mortgages reviews

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4.84
Based on 907 reviews, last reviewed 1st Dec 2025
58% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
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1%
See only 1 star reviews
2%

Latest highest rating:

5

Paula Marshall provided an excellent service, she re... Paula Marshall provided an excellent service, she responds to calls and messages promptly and couldn't be any more helpful Reviewed on: 1st December 2025
Niki's avatar
Niki

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
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Ricardo
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (907)

Tubwell Row branch review

5
Come in here and no queues - can't fault it. Should give Reviewed on: 13th December 2016
Paul's avatar
Paul

Cockerton branch review

5
No problems at all. Good service. Miss machines Reviewed on: 13th December 2016
Samantha H-F's avatar
Samantha H-F

Cockerton branch review

5
Like the fact that it's near - makes it easily accessible Reviewed on: 13th December 2016
Mrs J Carter's avatar
Mrs J Carter

Used a mortgage broker

5
The time it took the underwriter to look and process our application could have been quicker, but apart from that the process was easy, kept in the loop with things and very professional! Reviewed on: 12th December 2016
Chloe's avatar
Chloe

Tubwell Row branch review

5
I recommended the Darlington to my grandson for his mortgage Reviewed on: 11th December 2016
C Partridge's avatar
C Partridge

Very poor all round experience

1
We applied for a mortgage at and was told that we passed for mortgage only to be told at last minute before completion that we now been tuned down, so they strung use along very poor service Reviewed on: 7th October 2016
andrew failes's avatar
andrew failes

Easy to deal with

5
I found the darlington to be really easy to deal and felt like they really tried to make the whole mortgage process easy. Would recommend. Reviewed on: 9th April 2016
Sam's avatar
Sam

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