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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
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Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
Fern's avatar
Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (942)

Bishop Auckland branch review

5
I have found Darlington Building Society to be very professional and always very helpful whenever I have needed to call them. Reviewed on: 1st April 2017
Pamela H's avatar
Pamela H

Redcar branch review

3
Slow process for a straightforward mortgage application with low loan to value ratio Reviewed on: 20th March 2017
G Johnston's avatar
G Johnston

Bishop Auckland branch review

5
Tracy was fantastic, helpful and trustworthy. We feel in safe hands with Tracy and all the staff at the Darlington Building Society Reviewed on: 16th March 2017
B Johnson's avatar
B Johnson

Mortgage review

5
Everyone was very helpful… it’s the first time we arranged the mortgage without a financial advisor. Christopher Blewitt helped enormously Reviewed on: 2nd March 2017
P King's avatar
P King

Mortgage review

4
Simple, effective implementation of my mortgage, clear and simple communication. Reviewed on: 1st March 2017
Dexter L's avatar
Dexter L

Via a mortgage broker

4
Liked the ability to talk to sb during the process, accessibility. Could be better: speed of the mortgage application - 10 year fixed rate Reviewed on: 28th February 2017
W Hide's avatar
W Hide

Via a mortgage broker

5
Our mortgage application was very easy and quick and we got a very good deal. Thank you Reviewed on: 28th February 2017
Farook S's avatar
Farook S

Via a mortgage broker

4
It’s overall a lovely experience, maybe a courtesy card from customer service could help a little more. Reviewed on: 24th February 2017
Bolayi T's avatar
Bolayi T

Via a mortgage broker

5
Finally a lender with a common sense and practical approach to lending. Not ‘computer says no’ mentality. Reviewed on: 23rd February 2017
Deborah W's avatar
Deborah W

Via a mortgage broker

4
I applied through Simon Stephens of Lichfield and he was excellent. There was a long delay from the DBS just before Christmas. Reviewed on: 22nd February 2017
Patricia G's avatar
Patricia G

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