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Darlington Building Society: Mortgages reviews

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4.84
Based on 902 reviews, last reviewed 8th Oct 2025
11% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
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1%
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Latest highest rating:

5

The staff were extremely helpful with helping sort a... The staff were extremely helpful with helping sort a last minute mortgage, particularly Linda, Louise and Sehreena. They went above and beyond to help... Read more Reviewed on: 8th October 2025
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Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
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Ricardo
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (902)

Used a mortgage broker

5
From start to finish if I had any questions, there was always someone to speak to and as it was my first ever mortgages, I was told exactly what would happen and given an idea on time. Thank you - fab job! Reviewed on: 20th December 2016
Michelle W's avatar
Michelle W

Used a mortgage broker

5
Good communication during and post application process. The application form could be simplified Reviewed on: 17th December 2016
Dr M I Bryndal's avatar
Dr M I Bryndal

Used a mortgage broker

5
The only thing that I could suggest that would make an applicant more satisfied would be slicker communications Reviewed on: 16th December 2016
Mr. Hollingworth's avatar
Mr. Hollingworth

Cockerton branch review

5
I have found that occasionally communication between branches and head office takes a while to filter through (in regards to mortgage retention) Reviewed on: 15th December 2016
S Wilson's avatar
S Wilson

Used a mortgage broker

5
Excellent offer and good service Reviewed on: 15th December 2016
Colin's avatar
Colin

Tubwell Row branch review

5
Come in here and no queues - can't fault it. Should give Reviewed on: 13th December 2016
Paul's avatar
Paul

Cockerton branch review

5
No problems at all. Good service. Miss machines Reviewed on: 13th December 2016
Samantha H-F's avatar
Samantha H-F

Cockerton branch review

5
Like the fact that it's near - makes it easily accessible Reviewed on: 13th December 2016
Mrs J Carter's avatar
Mrs J Carter

Used a mortgage broker

5
The time it took the underwriter to look and process our application could have been quicker, but apart from that the process was easy, kept in the loop with things and very professional! Reviewed on: 12th December 2016
Chloe's avatar
Chloe

Tubwell Row branch review

5
I recommended the Darlington to my grandson for his mortgage Reviewed on: 11th December 2016
C Partridge's avatar
C Partridge

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