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Darlington Building Society: Mortgages reviews

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4.84
Based on 902 reviews, last reviewed 8th Oct 2025
11% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
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2%
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1%
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Latest highest rating:

5

The staff were extremely helpful with helping sort a... The staff were extremely helpful with helping sort a last minute mortgage, particularly Linda, Louise and Sehreena. They went above and beyond to help... Read more Reviewed on: 8th October 2025
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Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
Ricardo 's avatar
Ricardo
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (902)

Via a mortgage broker

5
Very friendly service when applying for my mortgage Reviewed on: 31st January 2017
A Grainger's avatar
A Grainger

Mortgage broker review

4
There was some lack of clarity about the supporting documentation needed with the applications. Your account details for receipt of payments was not notified and had to be requested. Reviewed on: 30th January 2017
Henry P's avatar
Henry P

Via a mortgage broker

4
Communication could have been better when we ring up for info Reviewed on: 30th January 2017
Beth L's avatar
Beth L

Via a mortgage broker

5
A good rate, both simple and fair Reviewed on: 30th January 2017
Tim W's avatar
Tim W

Via a mortgage broker

4
Very quick once approved. Seemed to take a long time from application to approcal. Reviewed on: 29th January 2017
S Luff's avatar
S Luff

Used a mortgage broker

3
The turnaround on the mortgage offer was longer than the 30 days promised Reviewed on: 15th January 2017
Piper-Wall's avatar
Piper-Wall

Used a mortgage broker

4
Too early to say yet, but shorter term loans for the over seventies was the main attraction. Most contact however was through our broker in Fulwell. Reviewed on: 14th January 2017
Mr & Mrs Palmer's avatar
Mr & Mrs Palmer

Stockton branch review

5
Good experience so far. Would be better if we had online access Reviewed on: 6th January 2017
S McGowan's avatar
S McGowan

Redcar branch review

5
The Darlington is handy because it’s in town, and the staff are very friendly. I’ve had an account for over 50 years Reviewed on: 20th December 2016
Mrs. Newall's avatar
Mrs. Newall

Middlesbrough branch review

5
Had a mortgage with the Darlington many years ago, and stayed Reviewed on: 20th December 2016
Brian's avatar
Brian

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