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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.77
Based on 970 reviews, last reviewed 3rd Sep 2026
38% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

First Time Buyer - Ann I honestly cannot recommend Ann enough. I came to her after a previous experience with another mortgage advisor had left me feeling hopeless and convi... Read more Reviewed on: 3rd September 2026
Georgia C's avatar
Georgia C

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (970)

Mortgage review

5
Staff connection and interaction is first class. Definitely a cut above any other bank I have dealt with. Excellent! Reviewed on: 5th November 2017
Roger's avatar
Roger

Redcar branch review

5
Redcar branch were very helpful. Emailed our consent forms to the Darlington branch to enable us to complete. Reviewed on: 2nd November 2017
Teresa's avatar
Teresa

Mortgage team review

5
Darlington Building society easy to deal with and very helpful. Enact Solicitors however made a few mistakes. Overall satisfied Reviewed on: 30th September 2017
Faye S's avatar
Faye S

Mortgage team review

5
We have used the Darlington BS for many years and never consider to go anywhere else Reviewed on: 1st September 2017
Sandra B's avatar
Sandra B

Tubwell Row branch review

5
From the very start of our application, we received a friendly and informative service it could not be better Reviewed on: 29th August 2017
D Hedley's avatar
D Hedley

Mortgage review

5
Excellent service in setting up a mortgage for us. Excellent customer service when dealing with my questions. Very polite, very professional Reviewed on: 29th August 2017
D Aldridge's avatar
D Aldridge

Mortgage review

5
Our mortgage application was quick, clear and expertly dealt with. No problems whatsoever Reviewed on: 25th August 2017
D Bowker's avatar
D Bowker

Mortgage review

4
Need to improve communications with customers Reviewed on: 7th August 2017
Govier's avatar
Govier

Mortgage review

4
Very helpful staff. Great services Reviewed on: 3rd August 2017
Helen D's avatar
Helen D

Mortgage review

4
Processing time was as mentioned. Would have liked to get 80% LTV which was mentioned in product. Also, more advances to complete construction Reviewed on: 2nd August 2017
U Patel's avatar
U Patel

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