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Darlington Building Society: Mortgages reviews

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4.84
Based on 898 reviews, last reviewed 20th Aug 2025
91% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
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1%
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Latest highest rating:

5

All of your staff are very professional and polite why All of your staff are very professional and polite why Reviewed on: 20th August 2025
Graham rutter's avatar
Graham rutter

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
Ricardo 's avatar
Ricardo
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (898)

Via a mortgage broker

4
Very quick once approved. Seemed to take a long time from application to approcal. Reviewed on: 29th January 2017
S Luff's avatar
S Luff

Used a mortgage broker

3
The turnaround on the mortgage offer was longer than the 30 days promised Reviewed on: 15th January 2017
Piper-Wall's avatar
Piper-Wall

Used a mortgage broker

4
Too early to say yet, but shorter term loans for the over seventies was the main attraction. Most contact however was through our broker in Fulwell. Reviewed on: 14th January 2017
Mr & Mrs Palmer's avatar
Mr & Mrs Palmer

Stockton branch review

5
Good experience so far. Would be better if we had online access Reviewed on: 6th January 2017
S McGowan's avatar
S McGowan

Redcar branch review

5
The Darlington is handy because it’s in town, and the staff are very friendly. I’ve had an account for over 50 years Reviewed on: 20th December 2016
Mrs. Newall's avatar
Mrs. Newall

Middlesbrough branch review

5
Had a mortgage with the Darlington many years ago, and stayed Reviewed on: 20th December 2016
Brian's avatar
Brian

Used a mortgage broker

5
From start to finish if I had any questions, there was always someone to speak to and as it was my first ever mortgages, I was told exactly what would happen and given an idea on time. Thank you - fab job! Reviewed on: 20th December 2016
Michelle W's avatar
Michelle W

Used a mortgage broker

5
Good communication during and post application process. The application form could be simplified Reviewed on: 17th December 2016
Dr M I Bryndal's avatar
Dr M I Bryndal

Used a mortgage broker

5
The only thing that I could suggest that would make an applicant more satisfied would be slicker communications Reviewed on: 16th December 2016
Mr. Hollingworth's avatar
Mr. Hollingworth

Cockerton branch review

5
I have found that occasionally communication between branches and head office takes a while to filter through (in regards to mortgage retention) Reviewed on: 15th December 2016
S Wilson's avatar
S Wilson

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