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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
Fern's avatar
Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (942)

Mortgage team review

4
Like product offers. Need to deal with all potential queries in one go and early decision on these queries Reviewed on: 10th May 2017
Mrs Nice's avatar
Mrs Nice

Mortgage team review

5
I like everything about their excellent customer service and their willingness to offer a mortgage to buy my first home. Reviewed on: 9th May 2017
P Ametewee's avatar
P Ametewee

Mortgage team review

5
ABSOLUTELY AMAZING: customer-focused, judged as an individual, not a set of figures on application form. Julie B - 10/10 thank you! Reviewed on: 8th May 2017
Lic C's avatar
Lic C

Mortgage team review

5
ABSOLUTELY AMAZING: customer-focused, judged as an individual, not a ‘set of figures’ on application form. Julie B - 10/10 thank you! Reviewed on: 8th May 2017
Lic C's avatar
Lic C

Mortgage team review

5
Prompt, friendly service. Understanding our needs. Shame there arent more branches outside of the Darlington area. Reviewed on: 7th May 2017
Karen G's avatar
Karen G

Mortgage team review

5
Prompt, friendly service. Understanding our needs. Shame there aren’t more branches outside of the Darlington area. Reviewed on: 7th May 2017
Karen G's avatar
Karen G

Mortgage review

5
A very professional building society. very much geared to help the unconventional client. First class service throughout the application (mortgage) Reviewed on: 27th April 2017
Sarah M's avatar
Sarah M

Stockton branch review

5
Very helpful staff and professional Reviewed on: 25th April 2017
M Dockerty's avatar
M Dockerty

Mortgage broker branch review

5
I would have liked to have known about your savings opportunities. It would have been good to begin our life insurance cover earlier in the process. Reviewed on: 24th April 2017
Ms Hunter's avatar
Ms Hunter

Mortgage review

3
Lost my first Direct Debit mandate before a payment had been made! Reviewed on: 24th April 2017
J Benson's avatar
J Benson

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