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Darlington Building Society: Mortgages reviews

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4.82
Based on 923 reviews, last reviewed 7th Feb 2026
114% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

My experience with the Darlington My experience with the Darlington has only been positive. The products and services offered are competitive and the staff extremely helpful and friend... Read more Reviewed on: 7th February 2026
Neil W's avatar
Neil W

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (923)

Mortgage review

3
Lost my first Direct Debit mandate before a payment had been made! Reviewed on: 24th April 2017
J Benson's avatar
J Benson

Mortgage broker review

5
A good experience, no problems. Took a long time to get mortgage approved Reviewed on: 22nd April 2017
M Dobson's avatar
M Dobson

Mortgage broker review

5
We had an excellent experience with our self build mortgage and Kathleen Mitchell is a star in your organisation Reviewed on: 21st April 2017
R Wilson's avatar
R Wilson

Stockton branch review

5
Good staff, made sure we understood the information before agreeing to sign local branch. Reviewed on: 20th April 2017
J Piper's avatar
J Piper

Mortgage broker review

4
Good deaf aware, friendly, sign video will be great Reviewed on: 16th April 2017
Mr Rose's avatar
Mr Rose

Barnard Castle branch review

5
Very helpful, face to face service at Barnard Castle and phone consultation at Darlington Reviewed on: 15th April 2017
Atkinson's avatar
Atkinson

Stockton branch review

5
Always been happy with the Darlington and the staff Reviewed on: 12th April 2017
M Moorhead's avatar
M Moorhead

Mortgage broker review

4
Good product - convenient for age group. Processing could be faster, occasional lapses with details Reviewed on: 9th April 2017
A Potts's avatar
A Potts

Northallerton branch review

5
First class service from manager and staff at the darlington BS Northallerton Branch. Always friendly and helpful. Reviewed on: 5th April 2017
R Goundry's avatar
R Goundry

Mortgage broker review

4
It was a very lengthy and stressful experience applying for a mortgage Reviewed on: 4th April 2017
Martin W's avatar
Martin W

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