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Darlington Building Society: Mortgages reviews

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4.84
Based on 902 reviews, last reviewed 8th Oct 2025
11% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
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10%
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2%
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1%
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Latest highest rating:

5

The staff were extremely helpful with helping sort a... The staff were extremely helpful with helping sort a last minute mortgage, particularly Linda, Louise and Sehreena. They went above and beyond to help... Read more Reviewed on: 8th October 2025
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Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
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Ricardo
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (902)

Via a mortgage broker

5
To get the process starter took a while and I had to speak to lots of people, but once we were dealing with J Tomlinson it was easy. Reviewed on: 21st February 2017
A Robson's avatar
A Robson

Via a mortgage broker

4
I had a remortgage which took longer than expected. This could of been anyones fault who was invovled. I never heard (tel call) from anyone apart from brokers until completion was sorted. Reviewed on: 20th February 2017
L Lowes's avatar
L Lowes

Via a mortgage broker

4
Good product that suited out needs but felt the process could have been quicker (over 3 months) and feel it would have been longer had we not chased frequently. Reviewed on: 19th February 2017
J Harding's avatar
J Harding

Via a mortgage broker

5
Nicky Donahue (Branch manager at Redcar) was a star. She did all she could to progress our applicationtion and support our purchase. We can’t think any more highly of her! Reviewed on: 18th February 2017
C Fawcett's avatar
C Fawcett

Via a mortgage broker

4
We were disapponted that having phoned your offices and agreed only £18000 would be paid to Barclays that £19000 was paid. This resulted in an extra payment being paid, which is non returnable. Reviewed on: 14th February 2017
T Grimes's avatar
T Grimes

Via a mortgage broker

5
Overall our experience was a smooth process, therefore I have no recommendationns for improvement Reviewed on: 6th February 2017
G Hughes's avatar
G Hughes

Via a mortgage broker

5
Easily explained jargon, and fast correspondence Reviewed on: 4th February 2017
James B's avatar
James B

Via a mortgage broker

4
Very friendly and efficient staff Reviewed on: 3rd February 2017
J Appleby's avatar
J Appleby

Bishop Auckland branch review

5
Mortgage application quick and easy to understand with a response and mortgage offer Reviewed on: 2nd February 2017
Rebekah C's avatar
Rebekah C

Via a mortgage broker

5
It was really easy to talk to staff, who were really down to earth and helpful. All of the correspondence was easy to follow, and clear. Reviewed on: 1st February 2017
Cher C's avatar
Cher C

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