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Darlington Building Society: Mortgages reviews

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4.84
Based on 897 reviews, last reviewed 6th Aug 2025
91% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Cannot thank the team enough! Spoke with Paula who has helped me step by step through my transfer of equity and she was patient and understanding along with the rest of the team wh... Read more Reviewed on: 6th August 2025
Kyra B's avatar
Kyra B

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
Ricardo 's avatar
Ricardo
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (897)

Via a mortgage broker

5
Overall our experience was a smooth process, therefore I have no recommendationns for improvement Reviewed on: 6th February 2017
G Hughes's avatar
G Hughes

Via a mortgage broker

5
Easily explained jargon, and fast correspondence Reviewed on: 4th February 2017
James B's avatar
James B

Via a mortgage broker

4
Very friendly and efficient staff Reviewed on: 3rd February 2017
J Appleby's avatar
J Appleby

Bishop Auckland branch review

5
Mortgage application quick and easy to understand with a response and mortgage offer Reviewed on: 2nd February 2017
Rebekah C's avatar
Rebekah C

Via a mortgage broker

5
It was really easy to talk to staff, who were really down to earth and helpful. All of the correspondence was easy to follow, and clear. Reviewed on: 1st February 2017
Cher C's avatar
Cher C

Via a mortgage broker

5
Very friendly service when applying for my mortgage Reviewed on: 31st January 2017
A Grainger's avatar
A Grainger

Mortgage broker review

4
There was some lack of clarity about the supporting documentation needed with the applications. Your account details for receipt of payments was not notified and had to be requested. Reviewed on: 30th January 2017
Henry P's avatar
Henry P

Via a mortgage broker

4
Communication could have been better when we ring up for info Reviewed on: 30th January 2017
Beth L's avatar
Beth L

Via a mortgage broker

5
A good rate, both simple and fair Reviewed on: 30th January 2017
Tim W's avatar
Tim W

Via a mortgage broker

4
Very quick once approved. Seemed to take a long time from application to approcal. Reviewed on: 29th January 2017
S Luff's avatar
S Luff

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