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Darlington Building Society: Mortgages reviews

4.76
Based on 970 reviews, last reviewed 3rd Sep 2026
38% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

First Time Buyer - Ann I honestly cannot recommend Ann enough. I came to her after a previous experience with another mortgage advisor had left me feeling hopeless and convi... Read more Reviewed on: 3rd September 2026
Georgia C's avatar
Georgia C

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (970)

Redcar Branch Review

5
Human to human communication. Friendly and personal service. Good communication re changes. Reviewed on: 24th February 2018

Central Mortgage Team Review

5
Bespoke mortgage for a single occupier / sole proprietor. Went without a hitch. Fantastic service and customer focus. Reviewed on: 22nd February 2018

Central Mortgage Team Review

5
I am 67 years old and you have given me a mortgage which allows me to live in my own home, in my favourite village. Thank you. Reviewed on: 17th February 2018

Central Mortgage Team Review

5
A very quick decision and great progress made in the first month. Enact were not so efficient. Reviewed on: 15th February 2018

Central Mortgage Team Review

5
I like that as a first time buyer you could offer me a mortgage. The arrangement fee could be better. Reviewed on: 13th February 2018

Central Mortgage Team Review

5
Very friendly and personable in all my dealings. Telephone calls give confidence in an uncertain world Reviewed on: 11th February 2018

Central Mortgage Team Review

5
I like the way Darlington treat each borrower individually and understand different or complex circumstances. Would highly recommend Reviewed on: 9th February 2018

Central Mortgage Team Review

5
Being older we have been very pleasantly surprised by our good fortune. Reviewed on: 7th February 2018

Central Mortgage Team Review

4
The amount offered to lend kept reudcing. Finally got a lot less than originally requested. Reviewed on: 5th February 2018

Central Mortgage Team Review

5
Everything so straightforward and easy to understand. Easy to contact and local customer service. Very fair and personal service. Reviewed on: 31st January 2018

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