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Darlington Building Society: Mortgages reviews

4.84
Based on 898 reviews, last reviewed 20th Aug 2025
91% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

All of your staff are very professional and polite why All of your staff are very professional and polite why Reviewed on: 20th August 2025
Graham rutter's avatar
Graham rutter

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
Ricardo 's avatar
Ricardo

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (898)

Mortgage review

4
Simple, effective implementation of my mortgage, clear and simple communication. Reviewed on: 1st March 2017

Via a mortgage broker

4
Liked the ability to talk to sb during the process, accessibility. Could be better: speed of the mortgage application - 10 year fixed rate Reviewed on: 28th February 2017

Via a mortgage broker

5
Our mortgage application was very easy and quick and we got a very good deal. Thank you Reviewed on: 28th February 2017

Via a mortgage broker

4
It’s overall a lovely experience, maybe a courtesy card from customer service could help a little more. Reviewed on: 24th February 2017

Via a mortgage broker

5
Finally a lender with a common sense and practical approach to lending. Not ‘computer says no’ mentality. Reviewed on: 23rd February 2017

Via a mortgage broker

4
I applied through Simon Stephens of Lichfield and he was excellent. There was a long delay from the DBS just before Christmas. Reviewed on: 22nd February 2017

Via a mortgage broker

5
To get the process starter took a while and I had to speak to lots of people, but once we were dealing with J Tomlinson it was easy. Reviewed on: 21st February 2017

Via a mortgage broker

4
I had a remortgage which took longer than expected. This could of been anyones fault who was invovled. I never heard (tel call) from anyone apart from brokers until completion was sorted. Reviewed on: 20th February 2017

Via a mortgage broker

4
Good product that suited out needs but felt the process could have been quicker (over 3 months) and feel it would have been longer had we not chased frequently. Reviewed on: 19th February 2017

Via a mortgage broker

5
Nicky Donahue (Branch manager at Redcar) was a star. She did all she could to progress our applicationtion and support our purchase. We can’t think any more highly of her! Reviewed on: 18th February 2017

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