Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.84
Based on 902 reviews, last reviewed 8th Oct 2025
11% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

The staff were extremely helpful with helping sort a... The staff were extremely helpful with helping sort a last minute mortgage, particularly Linda, Louise and Sehreena. They went above and beyond to help... Read more Reviewed on: 8th October 2025
Verified source

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
Ricardo 's avatar
Ricardo
Visit provider site Read all reviews Write a review

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Mortgages reviews (902)

Bishop Auckland branch review

5
I have found Darlington Building Society to be very professional and always very helpful whenever I have needed to call them. Reviewed on: 1st April 2017
Pamela H's avatar
Pamela H

Redcar branch review

3
Slow process for a straightforward mortgage application with low loan to value ratio Reviewed on: 20th March 2017
G Johnston's avatar
G Johnston

Bishop Auckland branch review

5
Tracy was fantastic, helpful and trustworthy. We feel in safe hands with Tracy and all the staff at the Darlington Building Society Reviewed on: 16th March 2017
B Johnson's avatar
B Johnson

Mortgage review

5
Everyone was very helpful… it’s the first time we arranged the mortgage without a financial advisor. Christopher Blewitt helped enormously Reviewed on: 2nd March 2017
P King's avatar
P King

Mortgage review

4
Simple, effective implementation of my mortgage, clear and simple communication. Reviewed on: 1st March 2017
Dexter L's avatar
Dexter L

Via a mortgage broker

4
Liked the ability to talk to sb during the process, accessibility. Could be better: speed of the mortgage application - 10 year fixed rate Reviewed on: 28th February 2017
W Hide's avatar
W Hide

Via a mortgage broker

5
Our mortgage application was very easy and quick and we got a very good deal. Thank you Reviewed on: 28th February 2017
Farook S's avatar
Farook S

Via a mortgage broker

4
It’s overall a lovely experience, maybe a courtesy card from customer service could help a little more. Reviewed on: 24th February 2017
Bolayi T's avatar
Bolayi T

Via a mortgage broker

5
Finally a lender with a common sense and practical approach to lending. Not ‘computer says no’ mentality. Reviewed on: 23rd February 2017
Deborah W's avatar
Deborah W

Via a mortgage broker

4
I applied through Simon Stephens of Lichfield and he was excellent. There was a long delay from the DBS just before Christmas. Reviewed on: 22nd February 2017
Patricia G's avatar
Patricia G

Do you have a different Darlington Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Darlington Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill