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Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
Fern's avatar
Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
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LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (942)

Mortgage review

4
Very helpful staff. Great services Reviewed on: 3rd August 2017
Helen D's avatar
Helen D

Mortgage review

4
Processing time was as mentioned. Would have liked to get 80% LTV which was mentioned in product. Also, more advances to complete construction Reviewed on: 2nd August 2017
U Patel's avatar
U Patel

Mortgage review

4
We like the clarity of the messages you send, which are always in plain English Reviewed on: 1st August 2017
T Gilman's avatar
T Gilman

Redcar branch review

5
Served by Karen today - a really jolly person very helpful and a pleasure to do business with her. Would recommend to anyone. Reviewed on: 24th July 2017
Cheetham's avatar
Cheetham

Redcar branch review

5
We started off with the Darlington with our mortgage though Julie Bourne and Nicky Donaghue. Absolutely amazing even down to the counter staff. Reviewed on: 24th July 2017
Mr King's avatar
Mr King

Mortgage broker review

1
Good experience overall, sally boomer mortgage adviser was excellent Reviewed on: 24th July 2017
P Lines's avatar
P Lines

Mortgage broker review

5
Fast, efficient and extremely helpful. However, yet to hear from insurance specialist re” mortgage protection (care re my age - 68) Reviewed on: 23rd July 2017
P Fulcher's avatar
P Fulcher

Tubwell Row branch review

5
Couldn’t say enough things about Chris Blewitt, he made us feel at ease throughout and was fantastic at keeping us updated at every stage Reviewed on: 4th July 2017
Natalie H's avatar
Natalie H

Mortgage Team branch review

5
Everything went smoothly apart from the deed of variation, but that was outside the scope of your involvement. I'm very happy with the service provided. Many thanks! Reviewed on: 8th June 2017
Stephen M's avatar
Stephen M

Mortgage Team branch review

2
Application process - particularly the valuation was slow with you and Buildstore giving contradictory information. Poorly organised. Reviewed on: 7th June 2017
R Bratton's avatar
R Bratton

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