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Darlington Building Society: Mortgages reviews

4.76
Based on 970 reviews, last reviewed 3rd Sep 2026
38% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
86%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

First Time Buyer - Ann I honestly cannot recommend Ann enough. I came to her after a previous experience with another mortgage advisor had left me feeling hopeless and convi... Read more Reviewed on: 3rd September 2026
Georgia C's avatar
Georgia C

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Mortgages now

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Darlington Building Society Mortgages reviews (970)

Mortgage review

5
The only slight negative we would make would be to say we would have found it a lot easier and quicker if all documentation required was asked in one go. Reviewed on: 2nd May 2018

Mortgage review

4
Like the fact that mortgage applications are assessed by people, not just computer software Reviewed on: 22nd April 2018

Mortgage review

5
Easy communications with the society; and best offer of loan. Reviewed on: 16th April 2018

Mortgage review

5
We were more than satisfied with the process. Reviewed on: 7th April 2018

Mortgage review

5
Joanne Craggs was amazing throughout our mortgage journey. So helpful and professional, thank you so much for everything. Highly recommended. Reviewed on: 5th April 2018

Mortgage review

5
Liam Tweddle has been a lifeline throughout my application and granting of my mortgage. Always on time with calls and always returned calls when requested. Reviewed on: 3rd April 2018

Mortgage review

5
Everything was very good. Couldn't ask for more helpful staff. Reviewed on: 31st March 2018

Mortgage review

5
Excellent throughout. I have no complaints, only praise. Thank you Reviewed on: 25th March 2018

Mortgage review

3
Everything ok, but quicker responses would have been better Reviewed on: 7th March 2018

Mortgage review

5
Excellent communication throughout our application and since Reviewed on: 6th March 2018

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