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Darlington Building Society: Mortgages reviews

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4.84
Based on 902 reviews, last reviewed 8th Oct 2025
21% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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10%
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1%
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Latest highest rating:

5

The staff were extremely helpful with helping sort a... The staff were extremely helpful with helping sort a last minute mortgage, particularly Linda, Louise and Sehreena. They went above and beyond to help... Read more Reviewed on: 8th October 2025
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Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
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Ricardo
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (902)

Mortgage team review

4
Like product offers. Need to deal with all potential queries in one go and early decision on these queries Reviewed on: 10th May 2017
Mrs Nice's avatar
Mrs Nice

Mortgage team review

5
I like everything about their excellent customer service and their willingness to offer a mortgage to buy my first home. Reviewed on: 9th May 2017
P Ametewee's avatar
P Ametewee

Mortgage team review

5
ABSOLUTELY AMAZING: customer-focused, judged as an individual, not a set of figures on application form. Julie B - 10/10 thank you! Reviewed on: 8th May 2017
Lic C's avatar
Lic C

Mortgage team review

5
ABSOLUTELY AMAZING: customer-focused, judged as an individual, not a ‘set of figures’ on application form. Julie B - 10/10 thank you! Reviewed on: 8th May 2017
Lic C's avatar
Lic C

Mortgage team review

5
Prompt, friendly service. Understanding our needs. Shame there arent more branches outside of the Darlington area. Reviewed on: 7th May 2017
Karen G's avatar
Karen G

Mortgage team review

5
Prompt, friendly service. Understanding our needs. Shame there aren’t more branches outside of the Darlington area. Reviewed on: 7th May 2017
Karen G's avatar
Karen G

Mortgage review

5
A very professional building society. very much geared to help the unconventional client. First class service throughout the application (mortgage) Reviewed on: 27th April 2017
Sarah M's avatar
Sarah M

Stockton branch review

5
Very helpful staff and professional Reviewed on: 25th April 2017
M Dockerty's avatar
M Dockerty

Mortgage broker branch review

5
I would have liked to have known about your savings opportunities. It would have been good to begin our life insurance cover earlier in the process. Reviewed on: 24th April 2017
Ms Hunter's avatar
Ms Hunter

Mortgage review

3
Lost my first Direct Debit mandate before a payment had been made! Reviewed on: 24th April 2017
J Benson's avatar
J Benson

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