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Darlington Building Society: Mortgages reviews

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4.82
Based on 957 reviews, last reviewed 26th Apr 2026
136% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

From the initial application to completion was just... From the initial application to completion was just about 6 weeks Reviewed on: 26th April 2026
B j's avatar
B j

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (957)

Mortgage review

5
We were more than satisfied with the process. Reviewed on: 7th April 2018
Mr & Mrs Newcombe's avatar
Mr & Mrs Newcombe

Mortgage review

5
Joanne Craggs was amazing throughout our mortgage journey. So helpful and professional, thank you so much for everything. Highly recommended. Reviewed on: 5th April 2018
Waud's avatar
Waud

Mortgage review

5
Liam Tweddle has been a lifeline throughout my application and granting of my mortgage. Always on time with calls and always returned calls when requested. Reviewed on: 3rd April 2018
Thomas's avatar
Thomas

Mortgage review

5
Everything was very good. Couldn't ask for more helpful staff. Reviewed on: 31st March 2018
Mrs Riley's avatar
Mrs Riley

Mortgage review

5
Excellent throughout. I have no complaints, only praise. Thank you Reviewed on: 25th March 2018
Mrs M's avatar
Mrs M

Mortgage review

3
Everything ok, but quicker responses would have been better Reviewed on: 7th March 2018
Mr & Mrs Dixon's avatar
Mr & Mrs Dixon

Mortgage review

5
Excellent communication throughout our application and since Reviewed on: 6th March 2018
Syed's avatar
Syed

Redcar Branch Review

5
Human to human communication. Friendly and personal service. Good communication re changes. Reviewed on: 24th February 2018
Mr Forster's avatar
Mr Forster

Central Mortgage Team Review

5
Bespoke mortgage for a single occupier / sole proprietor. Went without a hitch. Fantastic service and customer focus. Reviewed on: 22nd February 2018
Luke's avatar
Luke

Central Mortgage Team Review

5
I am 67 years old and you have given me a mortgage which allows me to live in my own home, in my favourite village. Thank you. Reviewed on: 17th February 2018
Ms Welford's avatar
Ms Welford

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