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Darlington Building Society: Mortgages reviews

4.84
Based on 897 reviews, last reviewed 6th Aug 2025
91% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Cannot thank the team enough! Spoke with Paula who has helped me step by step through my transfer of equity and she was patient and understanding along with the rest of the team wh... Read more Reviewed on: 6th August 2025
Kyra B's avatar
Kyra B

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
Ricardo 's avatar
Ricardo

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (897)

Mortgage team review

5
Prompt, friendly service. Understanding our needs. Shame there aren’t more branches outside of the Darlington area. Reviewed on: 7th May 2017

Mortgage review

5
A very professional building society. very much geared to help the unconventional client. First class service throughout the application (mortgage) Reviewed on: 27th April 2017

Stockton branch review

5
Very helpful staff and professional Reviewed on: 25th April 2017

Mortgage broker branch review

5
I would have liked to have known about your savings opportunities. It would have been good to begin our life insurance cover earlier in the process. Reviewed on: 24th April 2017

Mortgage review

3
Lost my first Direct Debit mandate before a payment had been made! Reviewed on: 24th April 2017

Mortgage broker review

5
A good experience, no problems. Took a long time to get mortgage approved Reviewed on: 22nd April 2017

Mortgage broker review

5
We had an excellent experience with our self build mortgage and Kathleen Mitchell is a star in your organisation Reviewed on: 21st April 2017

Stockton branch review

5
Good staff, made sure we understood the information before agreeing to sign local branch. Reviewed on: 20th April 2017

Mortgage broker review

4
Good deaf aware, friendly, sign video will be great Reviewed on: 16th April 2017

Barnard Castle branch review

5
Very helpful, face to face service at Barnard Castle and phone consultation at Darlington Reviewed on: 15th April 2017

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