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Darlington Building Society: Mortgages reviews

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4.84
Based on 907 reviews, last reviewed 1st Dec 2025
58% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
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2%
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1%
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Latest highest rating:

5

Paula Marshall provided an excellent service, she re... Paula Marshall provided an excellent service, she responds to calls and messages promptly and couldn't be any more helpful Reviewed on: 1st December 2025
Niki's avatar
Niki

Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
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Ricardo
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (907)

Mortgage broker review

1
Good experience overall, sally boomer mortgage adviser was excellent Reviewed on: 24th July 2017
P Lines's avatar
P Lines

Mortgage broker review

5
Fast, efficient and extremely helpful. However, yet to hear from insurance specialist re” mortgage protection (care re my age - 68) Reviewed on: 23rd July 2017
P Fulcher's avatar
P Fulcher

Tubwell Row branch review

5
Couldn’t say enough things about Chris Blewitt, he made us feel at ease throughout and was fantastic at keeping us updated at every stage Reviewed on: 4th July 2017
Natalie H's avatar
Natalie H

Mortgage Team branch review

5
Everything went smoothly apart from the deed of variation, but that was outside the scope of your involvement. I'm very happy with the service provided. Many thanks! Reviewed on: 8th June 2017
Stephen M's avatar
Stephen M

Mortgage Team branch review

2
Application process - particularly the valuation was slow with you and Buildstore giving contradictory information. Poorly organised. Reviewed on: 7th June 2017
R Bratton's avatar
R Bratton

Mortgage Team branch review

5
Due to my age, I am very grateful that you were able to help me remortgage. thought the process was necessarily protracted at times. Reviewed on: 6th June 2017
Robert W's avatar
Robert W

Mortgage Team branch review

5
When I rang about who should be on deeds, the member of the staff was outstandingly helpful Reviewed on: 5th June 2017
Gillian N's avatar
Gillian N

Mortgage Team branch review

5
Efficient handling of the service. Quick and helpful response to the enquiries. Reviewed on: 4th June 2017
D White's avatar
D White

Mortgage Team branch review

5
The societies careful explanation of procedures. Reviewed on: 3rd June 2017
R Monaghan's avatar
R Monaghan

Mortgage Team branch review

5
Very good response to questions, very polite Reviewed on: 2nd June 2017
S Donohue's avatar
S Donohue

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