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Darlington Building Society: Mortgages reviews

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4.84
Based on 902 reviews, last reviewed 8th Oct 2025
21% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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10%
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Latest highest rating:

5

The staff were extremely helpful with helping sort a... The staff were extremely helpful with helping sort a last minute mortgage, particularly Linda, Louise and Sehreena. They went above and beyond to help... Read more Reviewed on: 8th October 2025
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Latest lowest rating:

1

Great experience with Darlington Building Society! Great experience with Darlington Building Society! The process was smooth, staff were helpful, and everything was handled professionally. Highly recom... Read more Reviewed on: 17th April 2025
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Ricardo
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About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

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Darlington Building Society Mortgages reviews (902)

Mortgage Team branch review

5
Due to my age, I am very grateful that you were able to help me remortgage. thought the process was necessarily protracted at times. Reviewed on: 6th June 2017
Robert W's avatar
Robert W

Mortgage Team branch review

5
When I rang about who should be on deeds, the member of the staff was outstandingly helpful Reviewed on: 5th June 2017
Gillian N's avatar
Gillian N

Mortgage Team branch review

5
Efficient handling of the service. Quick and helpful response to the enquiries. Reviewed on: 4th June 2017
D White's avatar
D White

Mortgage Team branch review

5
The societies careful explanation of procedures. Reviewed on: 3rd June 2017
R Monaghan's avatar
R Monaghan

Mortgage Team branch review

5
Very good response to questions, very polite Reviewed on: 2nd June 2017
S Donohue's avatar
S Donohue

Mortgage Team branch review

5
Staff helpfulness - updates and friendliness Reviewed on: 1st June 2017
B Hawes's avatar
B Hawes

Mortgage Advice in Middlesbrough Superb

5
Came into Middlesbrough branch to reduce our term on our mortgage. We sat down with Tracy and found her advice invaluable. She had explained everything in good detail giving us a better understanding. Always found the service from Middlesbrough branch excellent. Reviewed on: 19th May 2017
Christine's avatar
Christine

Fantastic service in Middlesbrough

5
Fantastic service when opening my Help To Buy ISA in Middlesbrough branch, would definitely recommend to friends and family! Reviewed on: 18th May 2017
Becca Prest's avatar
Becca Prest

Mortgage team review

4
Steady but got there in the end. Unlikely to recommend as used a mortgage broker so would recommend a mortgage broker. No problems with your help and lending though. thanks. Reviewed on: 12th May 2017
R Featherstone's avatar
R Featherstone

Mortgage team review

5
We felt we had very personal service with a minimum of fuss and communication Reviewed on: 11th May 2017
Melissa S's avatar
Melissa S

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