Smart Money People Logo
Go to business site
Share this page
Link copied

Darlington Building Society: Mortgages reviews

View other Darlington Building Society products
4.83
Based on 942 reviews, last reviewed 3rd Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
85%
See only 4 star reviews
10%
See only 3 star reviews
2%
See only 2 star reviews
1%
See only 1 star reviews
2%

Latest highest rating:

5

Best customer service and great rates Everyone I’ve spoken to has been really helpful and when you call you actually get through to someone straight away! Very unlike other banks but as a ... Read more Reviewed on: 3rd March 2026
Fern's avatar
Fern

Latest lowest rating:

1

Not thorough, waste of my time I waited 3+ weeks for my application to process, with them gathering info piece by tiny piece, only to be told that they couldn't ever have processed ... Read more Reviewed on: 4th February 2026
LH's avatar
LH
Visit provider site Read all reviews Write a review

About this product

Darlington Building Society have a range of mortgage products.

Mortgages are available from Darlington Building Society whether you’re looking for a mortgage as a first-time buyer, mortgages for new builds, or a new mortgage deal when yours runs out.

Darlington Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Darlington Building Society before, you can also leave a review and share your experience.

Review Darlington Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Darlington Building Society Mortgages reviews (942)

Mortgage review

3
Everything ok, but quicker responses would have been better Reviewed on: 7th March 2018
Mr & Mrs Dixon's avatar
Mr & Mrs Dixon

Mortgage review

5
Excellent communication throughout our application and since Reviewed on: 6th March 2018
Syed's avatar
Syed

Redcar Branch Review

5
Human to human communication. Friendly and personal service. Good communication re changes. Reviewed on: 24th February 2018
Mr Forster's avatar
Mr Forster

Central Mortgage Team Review

5
Bespoke mortgage for a single occupier / sole proprietor. Went without a hitch. Fantastic service and customer focus. Reviewed on: 22nd February 2018
Luke's avatar
Luke

Central Mortgage Team Review

5
I am 67 years old and you have given me a mortgage which allows me to live in my own home, in my favourite village. Thank you. Reviewed on: 17th February 2018
Ms Welford's avatar
Ms Welford

Central Mortgage Team Review

5
A very quick decision and great progress made in the first month. Enact were not so efficient. Reviewed on: 15th February 2018
Eleanor's avatar
Eleanor

Central Mortgage Team Review

5
I like that as a first time buyer you could offer me a mortgage. The arrangement fee could be better. Reviewed on: 13th February 2018
Lewis's avatar
Lewis

Central Mortgage Team Review

5
Very friendly and personable in all my dealings. Telephone calls give confidence in an uncertain world Reviewed on: 11th February 2018
Philip 's avatar
Philip

Central Mortgage Team Review

5
I like the way Darlington treat each borrower individually and understand different or complex circumstances. Would highly recommend Reviewed on: 9th February 2018
Mrs Smith's avatar
Mrs Smith

Central Mortgage Team Review

5
Being older we have been very pleasantly surprised by our good fortune. Reviewed on: 7th February 2018
Cornell's avatar
Cornell

Review Darlington Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill